Senior Splunk Engineer

Bank of America • Plano, TX

7d • Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary: The Operational Intelligence Team seeks a strong engineer to develop, document and drive the monitoring strategy and its adoption and evolution with a focus on standards and application instrumentation for critical Banking Applications. Senior Architect that will participate in the development and implementation of monitoring strategy and solutions aligned as core to the business information flows and systems architecture. This individual provides integrated systems planning and recommends new or different technologies that will enhance current systems and support overall corporate and business goals aligned to the Application Production Support monitoring strategy. Recommends the appropriate monitoring capabilities in support of business process and is responsible for delivery of aligned capabilities across critical business applications. Serves as a fully seasoned/proficient technical resource; providing leadership in the execution of aligned as a team member or as an individual contributor. This is a unique opportunity to work with Business, Application Development and Support teams, Monitoring Tools teams and to create Monitoring Requirements and build end-end monitoring solutions to support applications This is not an application development role, however experience working in some capacity with an application development team - understanding how different components in an application work together, interaction with the middleware, system software and Hardware is essential. Diverse engineering skills to architect and implement monitoring solutions.

Requirements

• 2+ years Development or Architecture experience for multi-tiered business applications
• 5+ years production systems Architecting and/or support role
• Proven experience with supporting monitoring tools such as – Dynatrace, Tivoli, Splunk, Sitescope, Catchpoint
• Familiarity with supporting monitoring on Cloud and Containers infrastructure
• Knowledge of OS (Windows/Unix) based infrastructure services, processing, monitoring, shell scripts, etc.
• Proven experience in programming languages (Java and/or .NET)
• Proven experience in application/network performance and availability monitoring
• Proven experience in N-Tier Architecture supporting a multitude of products (Webserver, Middleware, Database, etc.)
• Knowledge of ITIL functions and processes
• An excellent communicator, able to network and influence across multiple levels is required of this role
• A self-motivated, hands-on, driven individual
• A strategic thinker who can link business context to technical reality

Nice To Haves

• Previous experience in development and/or support of Banking applications
• Experience in Major Incident Management
• The ideal candidate will have experience working and being successful in a large, multi-data center enterprise environment.
• Business acumen a plus.
• Communication and flexibility are important skills for this role, as special projects may be assigned over time
• 4-year college degree

Responsibilities

• Rollout of the strategic monitoring tool across CFPT APS applications
• SME for monitoring tools that form part of the global monitoring strategy
• Monitoring setup for Applications on Cloud and Containers infrastructure
• Host demos, overviews, and training of the monitoring tools for adoption across teams, preparing related materials to support sessions and adoption of tools (presentations, operational manuals etc.)
• Liaise with APS in the planning and scheduling of deployments
• Consult with APS teams and assist in configuration of monitoring events/dashboards to maximize the potential and use of monitoring tool
• Preparation of reporting of monitoring tools adoption and other related data points and other relevant metrics
• Participate in global discussions on the continuation and evolution on global monitoring strategy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees