Senior Specialist System Analysis

Independent Electricity System Operator

10d • Hybrid

About The Position

The IESO is committed to ensuring Ontario’s electricity system meets the province’s needs today and into the future. We are charged with purpose, delivering reliable, affordable, and sustainable electricity for homes, businesses, and communities across the province. We are energized to grow, embracing opportunities to shape the future of a dynamic and evolving energy sector while advancing our careers. We are powered by teamwork, supported by diverse and passionate colleagues who foster respect, celebrate successes, and thrive on shared achievements. At the IESO, it’s not just what we do—it’s who we are!

Our central role includes managing the provincial power grid in real-time, overseeing and evolving Ontario’s electricity market, engaging with government, municipalities and Indigenous communities, and planning for Ontario’s future electricity needs. Our employees play a key role in driving grid innovation, protecting the system from threats, advancing the province’s energy conservation programs, and forecasting and procuring the electricity resources we’ll need in the decades to come.
This is a unionized position that falls within the Smart Metering Division in the Information and Technology Business Unit.

The energy sector is rapidly evolving, offering exciting new opportunities for those who want to make a difference.

Provide leadership and technical specialist support for the design and life cycle management of information systems, with a specific emphasis on Meter Data Management solutions; manage projects to initiate technical direction and standards, user requirements, systems integration and design, software coding, researching and training; maintain client satisfaction and cooperative relations with technical staff; identify potential advantages to revising existing products/services; provide consulting support to clients and internal staff in search of solutions.

Requirements

• Requires an advanced knowledge of computer science subjects and disciplines in order to design, develop and support small to large scale computer systems and networks. Specific knowledge would include programming, system design, database modeling, networking, and system administration, Requires a knowledge of technical writing to prepare effective reports.
• This knowledge is considered to be normally acquired through the completion of 4 years of University education in an appropriate discipline or by having the equivalent experience.
• Requires extensive experience in the design, development and support of computer systems. This experience will be gained through work in the following areas:
• Computer system architecture, design and integration;
• System networking;
• Administration and use of standard or proprietary computer operating systems;
• Development of computer applications using standard development languages;
• Support of small to large scale computer systems;
• Data base design and administration.
• Requires experience in Meter Data Management Systems, including solution functionality, architecture, configuration and underlying infrastructure;
• Requires experience with the LDC meter to bill business processes.
• A period of over 8 years and up to and including 10 years is considered necessary to gain this experience.

Nice To Haves

• An indepth understanding of EnergyIP administration, configuration and functionality will be an asset;
• A strong knowledge of Quality Assurance techniques and testing methodologies will be an asset.

Responsibilities

• Provide systems consulting support to customers and internal technical staff in order to maintain consistency.
• Provide project management support, technical leadership and system expertise to projects and teams involved in the design and support of advanced information systems with a specific emphasis on Meter Data Management solutions.
• Develop software to provide system functionality.
• Manage the evolution of existing systems and tools by implementing enhancements to provide additional functionality, problem correction, reliability and maintainability improvements.
• Respond to multi-dimensional system problems/failures and participate in the restoration of system functionality.
• Perform system administration functions, prepare procedures and/or provide support to other staff involved in system administration and support activities.
• Perform ongoing assessments of systems performance and its ability to meet current and future customer requirements.
• Research commercial products and tools which can be used in the design and/or support of information systems and tools.
• Develop procedures required for the secure operation and management of information systems and tools. Perform ongoing audits to assess compliance or required improvements.
• Participate in the development of strategic plans and standards.
• Perform other duties as required.

Benefits

• Best-in-class benefits and long-term support in the form of a defined benefit pension plan.
• Work in a dynamic and evolving sector that offers exciting opportunities and the chance to explore new career paths.
• Leadership that values meaningful discussions, welcomes feedback, and prioritizes career development.
• A strong, inclusive culture and a collaborative team environment with a shared passion for impactful work.
• Compensation packages that are regularly reviewed to remain competitive and to best accommodate the diverse needs of our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees