Senior Specialist, Network Planning Engineer

L3HHCM20•Melbourne, FL

15h

About The Position

The FTI Operations Network Management Engineer requires prior Change Management, Network Management, and network technology experience. This position will directly interface with internal customers, external customers and service providers and report directly to the FTI Chief Operations Engineer. The Network Management Engineer is dedicated to assisting designing, developing, implementing and supporting network fault management systems through network automation technology to identify and remediate configuration issues. The person must have acute attention to detail and is responsible for network management systems interoperability, managing special projects and resolving monitoring issues of the highest complexity in support of network operations.

Requirements

Bachelor’s Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.

Nice To Haves

Understanding of signaling protocols, TDM framing/timing, IP based networks and SONET infrastructure.
Experience in Physical layer and routed technologies experience.
Highly motivated and self-driven.
Able to work with minimal supervision
Capable of developing and managing detailed procedures and action plans
Self-driven and resourceful to achieve goals independently as well as work well in groups
Acute attention to detail and a thorough familiarity with all circuit types and transport technologies.
People skills and be able to communicate with others both verbal and written
Ability to develop effective working relationships with other departments
Project management
Capable of projecting and managing deadlines
Able to ensure completion of tasks according to project schedule
Understanding of NAS Operations ticket management
A solid/above average understanding of events and alarm correlation
Knowledge of all aspects of the FTI/FAA communications network infrastructure.
Strong problem-solving skills: ability to assess a problem and determine an effective course of action.
Strong analytical and organizational skills
The ability to create and present training documents
Ability to write technical procedures and bulletins.

Responsibilities

Reviews network event data to determine proper reporting system level functionality.
Creates detailed documentation and CONOPS that outlines system reporting functionality.
Provides oversight of monitoring issues as they arise and determines long term resolutions.
Identifies improvement initiatives and see them through to completion.
Ownership responsibility of system and service level monitoring.
Ensure Operations have proper visibility of network events.
Ensures proper ticket generation.
Identify tools, systems and automation efficiencies.
Supports any monitoring system, software or tool improvements.
Provides support and training as necessary.
Participates in development and service verification testing of new devices or system designs to ensure monitoring is properly working and documented.
Participate in network monitoring software projects to ensure system monitoring is properly working and documented.
Development and report on metrics for the performance of the network management system.
Provides bi-weekly reports to OPS Engineering manager.
Ability to obtain a FAA Public Trust Clearance.