Senior Specialist, Mission Data Insights

Goodwill Industries International, Inc.

22h

About The Position

This role is central to strengthening mission data excellence across Goodwill’s grant-funded initiatives. The position blends analytical curiosity, creative problem-solving, and strategic communication to ensure high quality, actionable data that drives program impact. The Senior Specialist leads cross-functional coordination between the Data Team, Program Teams, and local Goodwill organizations, ensuring smooth data collection processes, rigorous validation, and clear translation of insights into meaningful stories for stakeholders. Success in this role requires a proactive thinker who enjoys digging into data to uncover the “why” behind trends, a confident project planner who keeps complex initiatives on track, and a collaborative communicator who can make strategy understandable at all levels. This grant-funded role reports to the Senior Manager, Mission and Sustainability Data. NOTE: This position is funded by a grant awarded to GII. The position’s establishment and continuance may be dependent upon ongoing grant funding.

Requirements

Project Management and Cross-Team Collaboration
Experience designing and implementing data setup for grants or programs
Ability to collaborate with technical teams on data solutions
Skilled in cross-functional collaboration and stakeholder engagement
Strategic thinking with a systems mindset
Data Quality& Compliance
Expertise in data validation, exception reporting, and audit processes
Familiarity with compliance protocols in grant-funded environments
Ability to develop and enforce data quality standards
Technical Skills
Proficiency in Power BI or other data visualization tools
Proficiency in Python or other coding languages
Training and Communication
Strong facilitation and stakeholder communication skills
Ability to communicate technical concepts to non-technical audiences
Ability to lead orientation sessions and producing training materials
Analytical & Operational Excellence
Skilled in trend analysis, performance reporting, and dashboarding
Attention to detail and process improvement mindset
Ability to manage timelines and coordinate across teams
Bachelor's degree in Data Analytics, Statistics, or related field or Equivalent combination of education and experience. Certification in data analytics or project management is a plus.
At least three years of experience in data analysis or related field
Demonstrated experience inproducing insightful data analytics and connectingdatatoaction
Experience providing technical training or support
Proficiencyin Microsoft Office suite
Proficiencyindata visualization toolsandPython or other coding languages
Track recordof implementingdata qualityprocesses
Experience working with distributed teams
Experience bringing together stakeholderswith various professional backgrounds

Nice To Haves

Experience with CRM systems (e.g.,CaseWorthy, Salesforce)is a plus
Experience working with a data lake (e.g., Microsoft Fabric) is a plus
Experience working with federatedor membershiporganizations is a plus
Certification in data analytics or project management is a plus.

Responsibilities

Oversee data collection, validation, reporting workflows, and ongoing quality assurance
Lead the setup and implementation of new grant data structures, including onboarding, documentation, and dashboard development
Collaborate with Program Teams to investigate data anomalies, resolve issues, and ensure submission accuracy
Translate program strategy into clear data requirements and reporting frameworks
Engage internal and external stakeholders to support data literacy and adoption
Analyze, interpret, and visualize mission data to generate insights that drive decision-making
Upload validated data to Microsoft Fabric and design and maintain dashboards built in Power BI
Produce standard and custom reports to guide decision-making
Conduct trend analyses that identify opportunities, risks, and impact stories
Independently identify hypotheses about grant programs and mission impact(e.g. how business changes or labor market trends could impact our outcomes),and explore data to uncover insights
Generate KPIs for grant‑specific reporting
Document recurring data quality issues and recommend strategic improvements
Identify strategic business insights and mission impact findings to inform Donor Impact team strategy
Lead data setup for new grants, including: Creating data dictionaries in collaboration with Program Teams Liaising with Digital Technology Solutions and Program Teams to define requirements for data collection Working with Program Teams to explain data requirements and impact to subgrantees
Support data implementation: Consult with members about their data plans Support testing of technical products developed by Digital Technology Solutions team Develop dashboards and automated reports in Power BI using data housed in Microsoft Fabric
Conduct a final data quality review and collaborate with Program Teams to clarify and correct questionable data
Finalize and aggregate validated datasets and ensure ingestion into Microsoft Fabric
Build grant dashboards and analytics tools
Track and report on data quality metrics
Design and deliver data collection and quality training programs for the Program Team
Provide initial technical support to local Goodwill subgrantees for planning to submit data accurately
Provide ongoing mentoring and support to Program Teams on data collection and quality