Senior Specialist, Health Plan Communications

Molina Healthcare•Long Beach, CA

About The Position

Provides senior level support for health plan communications and marketing activities. Responsible for developing internal and external brand aligned communications and marketing campaigns, including marketing and communications materials for member and employee audiences, and ensuring all state/federal regulatory, accreditation, and internal requirements are met for health plan communications and materials.

Requirements

At least 3 years of marketing and/or communications experience, including writing/editing experience, or equivalent combination of relevant education and experience.
Effective writing, editing, proofreading, and content development skills.
Strong attention to detail and organizational skills.
Project management skills.
Ability to work cross-collaboratively within a highly matrixed organization.
Design skills for PowerPoint, Poppulo, and ability to present information in easy-to-consume formats.
Effective verbal, written, and interpersonal communication skills.
Microsoft Office suite and applicable software programs proficiency.

Nice To Haves

Experience in Associated Press (AP) Style.
Experience with SharePoint or similar intranet program.
Experience with Adobe InDesign, and/or other communications design software.

Responsibilities

Writes and develops content to support the creation of internal and external communication and marketing materials.
Edits, proofs and reviews all communications to meet the Molina brand, tone, voice and style requirements.
Determines the production, ordering and distribution of communications, including print and promotional orders, external mailings, e-newsletters and the publishing of web content - ensuring on-time production and distribution/delivery of materials.
Serves as a liaison between internal departments and external communications/marketing vendors.
Serves as a communication resource to department leaders; proactively and routinely meets with departments to determine communication and content needs.
Ensures regulatory/accreditation compliance of communications/marketing materials in alignment with state and federal requirements.
Identifies and addresses departmental process improvements and gaps.
Creates and updates policies and procedures, workflows, job aides and communication department training materials.
Provides support for special health plan communications/marketing initiatives.
Provides training and support to new and existing health plan communications team members.