Senior Specialist, Fraud-2

Sallie Mae•New Castle, DE

2d•Hybrid

About The Position

When you join Sallie Mae, you become a champion for all students. We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big. Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way. We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other. This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work. Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more. We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills. Come do more than join something, change something. For students, for future generations, for the future of education. What You'll Contribute The Senior Specialist, Fraud will be responsible for supporting the implementation of strategies to detect, prevent, and mitigate fraudulent activities across our organization.

Requirements

Solid understanding of fraud detection techniques, patterns, and best practices.
Proficient in using fraud detection tools, software, and technologies.
Excellent attention to detail and the ability to exercise sound judgment when investigating and documenting fraud incidents.
Excellent written and verbal communication skills to clearly present findings and recommendations.
Familiarity with relevant laws, regulations, and compliance requirements related to fraud prevention.
High school diploma required.

Nice To Haves

3+ years of experience in fraud prevention, detection, or investigation, preferably in a similar role.

Responsibilities

Conduct detailed reviews and analysis of transactions, accounts, and customer activities to identify potential instances of fraud.
Utilize fraud detection tools and technologies to monitor and identify suspicious patterns, anomalies, and irregularities.
Investigate suspected fraudulent activities, gather evidence, and document findings in a clear and concise manner.
Participate in fraud awareness training programs for employees to educate them on fraud prevention measures and promote a strong culture of ethics and compliance.
Prepare and maintain accurate and comprehensive reports on fraud incidents, trends, and prevention measures.

Benefits

Competitive base salaries
Bonus incentives
Generous PTO, Floating Holidays and 12 Federal Holidays observed
Support for financial-well-being and retirement
401k with employer match
Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
Employer paid short-term/long-term disability and basic life insurance
Flexible hybrid working arrangements.
Paid parental leave and adoption reimbursement programs
Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
Tuition Reimbursement and Family Scholarship Programs
Career development and training opportunities