Senior Specialist, External Communications

FactSet Research Systems Inc. • Norwalk, CT

47d • $85,000 - $98,000

About The Position

As a Senior Specialist, External Communications at FactSet, you will play a central and multifaceted role, wearing two hats in a dynamic, small team environment. Reporting to the Head of External Communications, you will both lead project management and stakeholder management tasks while also executing key initiatives that transform sophisticated financial data and industry insights into compelling narratives. Your work will enhance FactSet's brand perception, market leadership, and media presence.

Requirements

• Bachelor's degree in Finance, Economics, Communications, Journalism, Business, or related field.
• 4+ years of experience in financial services, external communications, project management, and/or B2B financial communications, preferably in tech, finance, fintech, or SaaS environment.
• Proven ability to interpret and communicate complex financial and technology concepts to diverse external audiences.
• Strong writing, editing, and storytelling skills, with attention to detail and a solutions-oriented approach.
• Proficiency with project management and collaboration platforms.
• Strong organizational, analytical, and relationship management skills.
• Ability to meet deadlines, prioritize assignments, and handle multiple tasks simultaneously
• Willingness to perform data entry and other administrative tasks necessary for project management workstreams.

Nice To Haves

• Experience with FactSet products/data or other financial databases and visualization tools strongly preferred.

Responsibilities

• Drive high-impact content and campaigns: Collaborate with internal experts, analysts, and cross-functional teams-including product, marketing, and sales-to create and deliver content that informs stakeholders, drives engagement, and positions FactSet and its executives as trusted experts.
• Lead project management and operations: Oversee the end-to-end management of external communications projects, including trafficking documents for review and approval, ensuring version control, calendaring, and accurately uploading and organizing files on internal servers.
• Collaborate and coordinate: Work closely with agency partners and internal teams to develop meeting agendas, track deliverables and timelines, capture meeting minutes, and oversee task management to ensure project milestones are met.
• Maintain accountability: Monitor progress against key initiatives, proactively communicate status updates and potential risks to stakeholders, and support optimal execution of campaigns and communications strategy.
• Your attention to detail, organizational skills, and creative thinking will be instrumental in amplifying FactSet's voice in the market-balancing strategic storytelling with seamless project execution.

Benefits

• The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
• Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
• Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
• A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
• Career progression planning with dedicated time each month for learning and development.
• Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Number of Employees: 5,001-10,000 employees