Senior Specialist - Event Services

AICPA • Durham, NC

8d • $70,000 - $80,000 • Hybrid

About The Position

You will deliver registration services, attendee experience, and operational coordination for conferences, meetings, and events. You will operate independently within established guidelines, managing assigned tasks end-to-end while collaborating with our teams and external partners whilst following organizational standards, budgets, and event timelines. You will report to the Senior Manager - Conference Operations Management and use a hybrid remote/in-office work schedule.

Requirements

• Bachelor's degree in Hospitality, Event/Conference Management, Marketing, or related field; or equivalent professional experience.
• 3+ years of professional experience in event management, registration services, hospitality, or related field.

Responsibilities

• Manage pre-event and on-site registration operations to provide a high-quality attendee experience.
• Maintain data integrity and compliance standards in partnership with Registration Services.
• Support participant portal development including attendee-facing content builds, testing, and quality control.
• Provide planning and coordinate execution of small meetings and event components (venue sourcing, vendor coordination, food and beverage, AV, room blocks).
• Ensure operational readiness in consideration of event timelines, service standards, and internal requirements.
• Manage purchasing, inventory control, and distribution of event supplies
• Maintain accurate inventory and usage records and apply cost-effective practices.
• Be the contact for vendors supporting registration technology, temporary staffing, and on-site services.
• Coordinate on-site temporary staff and volunteers to support registration and attendee services.
• Develop and deliver accurate registration, operational, and financial tracking reports for company partners, aligned with conference timelines and standards.
• Contribute to budget development, forecast and manage expenses associated with responsibilities
• Maintain event-level budget tracking tools, including expense projections and reconciliation, in collaboration with internal partners.
• Be the internal liaison to align requirements, budgets, timelines, and operational standards for assigned projects and events

Benefits

• We provide flexibility to help you achieve a good work-life balance.
• You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.
• We offer benefit options in and out of the workplace, including healthcare, retirement, paid time-off, parental leave, an employee assistance program.
• We provide resources that support your mental health, and evolve our offerings to meet your needs.
• We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing.
• We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle.
• We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level