Support objectives and deliverables for continuous improvement projects. This includes using LEAN tools to help deliver key performance indicators (KPIs) and identify preventive measures to keep processes working as designed. Create meeting materials and presentations. Support centralized communication process. Create and manage SharePoint sites. Lead cross-functional tasks, assignments, and projects in support of labor teams including hourly hiring strategy, job security programs, negotiations, wage administration, etc. Support and deliver National/Local negotiation planning initiatives including training material and workshops. Ad hoc research and other assignments as required. Coordinates with multiple stakeholders to design Standard Operating Procedures and organization-wide practices around employee, union, and work council relations issues, such as conflicts, disputes, and disciplinary matters, with fairness and consistency in a timely manner in compliance with employment laws, regulations, and company policies. The role also actively participates in negotiations with employee unions for collective bargaining agreements. Provides advisory and consultation services on technical matters related to the resolution of cases, investigations, departures, mediations between employees, hearings, litigations, and related issues as per organizational practices, and processes in line with the required standards as the organization's principal Subject Matter Expert on the domain. Owns delivery of employee relations special projects involving the development of innovative solutions and procedures to deal with complex problems in the domains of conflict resolution, case investigations, dispute management, employee motivation, morale, etc., consistent with organizational objectives and strategy. Represents the organization when dealing with regulatory bodies, external consultants and vendors, and other agencies and ensures that the organization's interests and objectives are supported. Participates in the development of long-term plans for the achievement of employee relations goals and initiatives in line with the organization's long-term business strategy, objectives, and financial plans, ensuring optimal human resource utilization. Determines the approach for continuous improvement projects to develop solutions and improvements to initiatives and programs across the Employee lifecycle in partnership with People Analytics and Planning and other HR teams while ensuring coherence with the organization's long-term plans. Designs HR-specific communications and policies related to employee contracts, including employment terms and conditions, a code of conduct, workforce retrenchment, etc., as per organizational processes, resulting in high employee motivation, morale, and reduced turnover. Designs standards, processes, and templates for the maintenance of accurate and confidential employee records and data related to employee relations matters, along with the associated reports and analytics to monitor employee relations trends and identify areas for improvement or intervention. Demonstrates expertise in employee relations subjects such as conflict resolution, dispute management, complaints, goal setting, performance feedback delivery, employee engagement, etc., along with a strong understanding of related concepts and principles. Coaches and guides senior leaders on matters related to employee and labor relations. Established and active employee resource groups
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees