Senior Employee Relations Specialist

Idexx • Westbrook, ME

8d • $120,000 - $138,000

About The Position

The Senior Employee Relations Specialist will be supporting IDEXX’s US Sales organization to deliver high quality products and services to our veterinarian partners. This role works in strong collaboration with the Sr. HR Business Partner (HRBP). The Senior Employee Relations Specialist proactively builds professional relationships and engages with frontline leaders and employees to assist with a wide variety of initiatives to drive business performance and company-wide HR strategy. This role coaches and provides guidance to sales leaders to strengthen their leadership capabilities; and advise on day-to-day employee relations concerns in compliance with state and country regulations. This position provides project management support for HR initiatives and tracks business/LOB metrics to recommend action plans based on data and trend analysis. In strong collaboration with the Sr. HRBP, this role provides local implementation of HR programs/processes, and develops business specific initiatives around employee engagement, labor relations and employee relations, in alignment with overall HR strategy. This position works with frontline managers and supervisors on day-to-day progressive discipline and elevates as appropriate. What You Will Be Doing: You will work with a fast paced and dynamic sales organization that provides a high level of service to their clients. You will administer programs designed to foster a positive employee relations environment through the consistent and equitable application of HR policies and procedures. Identify employee relations issues and recommend appropriate actions to address and resolve those issues. You will advise and coach managers and HRBPs on performance improvement plans, corrective actions, employee terminations and minimizing the risk of adverse action. Investigate and/or advise/coach managers and HRBPs on claims of harassment, discrimination, workplace violence, and other issues, determine appropriate action and document in final reports. You will monitor the performance management process and work with managers and/or employees and HRBP’s concerning employee performance and discipline issues. Advise/coach management and HRBPs on performance management process, performance improvement plans and administering disciplinary actions. You will coach managers related to the people aspects of the business, including organizational development, employee development, talent acquisition, employee relations, talent analytics, compensation, benefits and other areas. You will provide HR training and guidance to managers and employees. Answer questions and provide advice as needed. Understand manager and employee viewpoints and anticipate their needs and concerns. Direct managers/employees to utilize HR service centers as appropriate to handle transactional-oriented requests, for maximum efficiency. You will be responsible for compliance with state, federal, and country employment laws. Maintain knowledge of laws, regulations and best practices impacting human resources activities and incorporates into work as appropriate. You will partner closely with the Leave team and the business on ADA accommodation process. You will implement HR programs/processes, including activities such as compensation planning, roll-out of new learning and development initiatives and other areas. Identify new opportunities where HR can add business value. Seek opportunities to deliver HR programs to benefit business and align with overall company, as appropriate. Guide local organizational change through relationship management and partnership skills and knowledge of internal company processes and HR practice. Facilitate and drive change efforts and communication strategies. You will lead local engagement action planning with management and employees which fosters engagement and aligns people with the direction of the business to drive results.

Requirements

• Bachelors degree or equivalent combination of education and experience required.
• Experienced Employee Relations professional with demonstrated skills for coaching and development of front-line leaders.
• Local expertise with knowledge of applicable business, laws and regulations.
• Commitment to the customer with relationship-building and customer service skills.
• Big picture thinker and ability to see beyond tactical details.
• Analytical thinker with ability to analyze data and make appropriate recommendations.
• Resourceful with ability to utilize available resources to address customer needs effectively.

Responsibilities

• Administer programs designed to foster a positive employee relations environment through the consistent and equitable application of HR policies and procedures.
• Identify employee relations issues and recommend appropriate actions to address and resolve those issues.
• Advise and coach managers and HRBPs on performance improvement plans, corrective actions, employee terminations and minimizing the risk of adverse action.
• Investigate and/or advise/coach managers and HRBPs on claims of harassment, discrimination, workplace violence, and other issues, determine appropriate action and document in final reports.
• Monitor the performance management process and work with managers and/or employees and HRBP’s concerning employee performance and discipline issues.
• Advise/coach management and HRBPs on performance management process, performance improvement plans and administering disciplinary actions.
• Coach managers related to the people aspects of the business, including organizational development, employee development, talent acquisition, employee relations, talent analytics, compensation, benefits and other areas.
• Provide HR training and guidance to managers and employees.
• Answer questions and provide advice as needed.
• Understand manager and employee viewpoints and anticipate their needs and concerns.
• Direct managers/employees to utilize HR service centers as appropriate to handle transactional-oriented requests, for maximum efficiency.
• Responsible for compliance with state, federal, and country employment laws.
• Maintain knowledge of laws, regulations and best practices impacting human resources activities and incorporates into work as appropriate.
• Partner closely with the Leave team and the business on ADA accommodation process.
• Implement HR programs/processes, including activities such as compensation planning, roll-out of new learning and development initiatives and other areas.
• Identify new opportunities where HR can add business value.
• Seek opportunities to deliver HR programs to benefit business and align with overall company, as appropriate.
• Guide local organizational change through relationship management and partnership skills and knowledge of internal company processes and HR practice.
• Facilitate and drive change efforts and communication strategies.
• Lead local engagement action planning with management and employees which fosters engagement and aligns people with the direction of the business to drive results.

Benefits

• Health / Dental / Vision Benefits Day-One
• 5% matching 401k
• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees