Senior Specialist - Employee Relations (Remote)

United Airlines•Dulles, VA

5d•$81,795 - $106,602•Remote

About The Position

The Senior Specialist – Employee Relations role is responsible for managing and assigning employee relations cases via our case management tool and conducts thorough, objective investigations into behavioral misconduct and workplace concerns. The individual in this position will hold case management responsibilities, provide support on our Discipline Review Panel / Corrective Action Committee cases, and lead company investigations.

Requirements

2 years of Employee Relations, Human Resources, Labor Relations, Corporate Law or Investigative experience
Up to 15% travel as needed
Skilled in gathering and analyzing information through documentation review, interviews and data collection, while maintaining confidentiality and procedural integrity
Experience fostering a collaborative, inclusive environment by working with diverse stakeholders to build trust and rapport across all levels of the organization
Proficient in case management, including intake, documentation, tracking and timely resolution of employee concerns
Experience conducting thorough and objective workplace investigations into behavioral misconduct and policy violations
Ability to proactively identify and assess issues impacting case management and investigations
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is a crucial function of the position

Nice To Haves

Proficiency in case management tools (Navex, Convercent, Case IQ, etc.)

Responsibilities

Responsible for all case entry and assignments within our case management tool. Ensures all data is accurate and assigned to appropriate ER Manager or Performance Coach within the timelines outlined within the SOP
Responsible for scheduling, packet creation and management of the Discipline Review Panel and Corrective Action Committee meetings.
Applies knowledge of policies and guidelines to conduct thorough and impartial investigations
Responsible for timely intake, researching the allegation, developing an investigation plan, conducting effective interviews and data collection, completing a written report, and communicating an appropriate summary to relevant parties
Uses prescribed guidelines when assigning cases, managing Discipline Review Panel / Corrective Action Committee matters and conducting investigations