Senior Specialist, Billing Resolution

RXO, Inc. • Charlotte, NC

1d

About The Position

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Senior Specialist, Billing Resolution at RXO, you’ll serve as the critical link between Operations and Accounting/Finance for our Freight Forwarding business unit. You will collaborate with operations teams and business unit leaders to develop and implement efficient billing and settlement processes, ensuring accuracy and alignment across all functions.

Requirements

• Experience in billing, AR, AP, or general accounting (preferred).
• Familiarity with financial systems; Oracle experience is a plus.
• Strong attention to detail and ability to work with minimal supervision.
• Excellent communication and collaboration skills.
• Ability to manage deadlines and adapt to shifting priorities.
• 2 years related experience in transportation including TMS interaction and carrier/customer contract auditing and accounts receivable

Nice To Haves

• Bachelor’s degree
• Experience with Microsoft Office (Outlook, PowerPoint Word and Excel)
• Excellent verbal and written communication skills
• Ability to work independently and in a team environment in fast paced, dynamic environment
• Highly organized work style with the proven ability to multitask and prioritize workloads
• Demonstrated analytical skills; ability to effectively identify and resolve problems

Responsibilities

• Process daily bank deposit entries from the bank and ensure accurate recording of payments.
• Prepare and distribute AR aging reports on a regular basis.
• Complete intercompany reporting and reconciliation weekly.
• Prepare and send invoices to external partners and gather required supporting documentation.
• Collect documentation from internal teams when needed.
• Process invoice adjustments, corrections, and reversals per company guidelines.
• Provide AR raw data reports from Oracle to leadership on a regular basis.
• Post and tag AP invoices ensuring proper coding and accuracy.
• Support AP debit processing and help resolve discrepancies.
• Participate in AP related projects and process improvement initiatives.
• Assist with bank reconciliations, including research and variance follow up.
• Support recurring or ad hoc accounting and reconciliation projects.

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level