Senior Solutions Partner Manager

‎ConnectWise

12d • Hybrid

About The Position

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds. Game-changers, innovators, culture-lovers—and humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference. Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise! Senior Solutions Partner Manager - General Summary: The Senior Solutions Partner Manager is responsible for the overall strategy, execution, and profitability of our vendor partners. This role works in partnership with the Ecosystem and Vendor Management to manage relationships, develop strategic initiatives, and execute corporate strategy. With your consent, reference checks will be conducted prior to receiving an offer.

Requirements

• Ability to manage large projects and processes independently with limited supervision
• Recognized subject matter expert of applicable work area
• Ability to situationally adapt and understand new technology/processes as per partner requirement
• Strong knowledge of IT Service Providers or VARs and how these partners utilize both the organizations and vendor partner products
• Strong ability to manage vendor relationships at different levels of engagement within the organization's ecosystem
• Organized and detail-oriented
• Strong technological skills
• Proven success exceeding quotas
• Strong negotiation skills
• Knowledge of department strategies and services, resolve conflicts, and influence outcomes on non - routine matters for the division with some management assistance
• Strong ability to prioritize, assign, monitor, and control the activities of vendor partnerships
• Knowledge of IT Channels and Channel Ecosystem
• Ability to work within a Channel Partner Ecosystem
• Strong technological skills
• Ability to effectively communicate through phone and email
• Ability to liaise with partners, vendors, and with colleagues at all levels
• Bachelor’s degree in related field or equivalent business experience
• 6+ years of relevant experience

Nice To Haves

• Preferred: Knowledge of the IT, Professional Services, RMM, CRM, or ERP markets and various security solutions
• Preferred: 2+ years of inside sales or product management position with proven results

Responsibilities

• Provides support cross-functionally, with a high attention to detail
• Researches, analyzes, and documents findings
• May coach, review, and/or delegate work to other team members
• Develops an effective strategy and marketing plan with vendors around their products and objectives
• Manages and presents strategic plans to key stakeholders both internal and external
• Responsible for onboarding and launching a new resold vendor partner
• Leads Quarterly Business Review meetings as it pertains to achievement against goals
• Prepares and alters presentation content to target specific markets, opportunities, and audiences
• Understands and communicates how partners utilize integrations to be more efficient
• Assists with financial analysis that would be of strategic assistance to a contract, pricing structure, promotion or rebate
• Conducts trainings cross-functionally for the advancement of the vendor
• Assists the Invent team qualifying and evaluating new technology
• Coordinates with Invent team and vendor, on integration plan and timeline
• Owns SKU creation for resold vendor partners
• Assists cross-functional teams with provisioning and management processes for resold vendors
• Develops efficient processes for overage or usage charges with each respective vendor
• Keeps stakeholders informed of vendor sales progress once on-boarded and take necessary actions as needed
• Collaborates cross-functionally to plan, coordinate, and develop strategies to achieve team goals
• Maintains a positive, professional "total customer service" attitude
• Supports the implementation of the sales strategy based on direction from senior management
• Forecasts for strategic initiatives and revenue
• Conducts effective meetings with a clear goal, time limit, and follow up communication

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees