Senior Solutions Engineering Manager

Cloudflare • San Francisco, CA

1d • $233,000 - $285,000

About The Position

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: New York City & Tri-state area. What you’ll do as a Solutions Engineering Manager As the SE leader for Cloudflare Digital Native East, you will be responsible for managing a cross functional, full sales life cycle and technical activities for Cloudflare Digital Native customers. The role requires someone with strong leadership, interpersonal, and business acumen to work with Sales to grow our account base. The SE Manager will manage a team of SEs that are geographically distributed in the US East Enterprise Named region. The SE team partners with the Enterprise Named teams that are also geographically distributed in the US East, as well as Customer Success and Partner organization, and is responsible for providing the value of Cloudflare products to customers and prospects Examples of desirable skills, knowledge, experience and goals Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology. Ultimately, you are passionate about technology and people, and have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other and you will be an integral part of driving that culture.

Requirements

• 8+ years of relevant experience with a Bachelor’s Degree in Computer Science, Engineering, Management Information Systems or another related field or its equivalent.
• 5+ years of experience with internet technologies / protocols and / or cloud technologies
• Minimum 3 year of team lead/team management experience
• Experience managing opportunity sales cycles and identifying technical proof activities
• Demonstrated operations and organization skills implementation and driving best practices with cross functional organizations.
• Strong organizational and analytical skills.
• Outstanding interpersonal skills with a proven track record of successfully building collaboration around important initiatives.
• Successful track record of working and influencing matrixed organizations.
• Strong written and verbal communication skills, including the ability to effectively present technical and business related subjects to all audiences.
• Demonstrated problem solving skills, drive for results, interpersonal savvy, and customer focus.

Responsibilities

• managing a cross functional, full sales life cycle and technical activities for Cloudflare Digital Native customers
• work with Sales to grow our account base
• manage a team of SEs that are geographically distributed in the US East Enterprise Named region
• providing the value of Cloudflare products to customers and prospects

Benefits

• Cloudflare offers a complete package of benefits and programs to support you and your family.
• Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!
• The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
• Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees