Senior Solutions Engineer (Sales Engineering / Pre-Sales)
About The Position
SAFR from RealNetworks is seeking a Senior Sales Engineer to accelerate growth of the SAFR™ product line across biometric access control, facial recognition watchlist alerting, and intelligent camera solutions. This is a highly strategic, customer-facing role based at SAFR’s Seattle headquarters. You will serve as the technical driver for large enterprise opportunities—delivering compelling demonstrations, designing customer architectures, leading proof-of-concept deployments, and acting as a trusted advisor throughout the full customer lifecycle. The role is approximately 80% pre-sales execution and 20% post-sales technical account leadership, ensuring strategic customers achieve long-term success with SAFR deployments in the field. This position is ideal for someone who thrives at the intersection of technical depth, executive-level communication, and enterprise deal strategy.
Requirements
- 7+ years in Sales Engineering / Pre-Sales Engineering within physical security, access control, or video surveillance industries.
- Proven success supporting enterprise-level sales cycles and strategic customer engagements.
- Strong familiarity with Video Management Systems (VMS): Genetec, Milestone, Avigilon, or equivalent.
- Strong familiarity with Physical Access Control Systems (PACS): LenelS2, AMAG, Software House, Genetec, or equivalent.
- Exceptional communication skills, able to translate technical solutions into business outcomes.
- Entrepreneurial mindset, comfortable thriving in high-growth environments.
Responsibilities
- Partner with Sales to own the technical strategy for large, complex enterprise opportunities—from discovery through technical win and close.
- Deliver polished, high-impact solution demonstrations that differentiate SAFR in competitive evaluations.
- Design end-to-end architectures integrating SAFR software with customer security ecosystems.
- Lead proof-of-concept deployments in customer environments, ensuring success criteria alignment.
- Act as escalation point for strategic customer deployments, resolving field issues quickly.
- Perform regular technical account reviews to ensure systems meet expectations.
- Support distributors and integrators through partner enablement and training.
- Travel 30–60% regionally to support customers and key deployments.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
