Senior Solutions Engineer

Paxafe • Indianapolis, IN

3d • Remote

About The Position

As a Senior Solutions Engineer , you will lead the technical design, architecture, and delivery of customer integrations and implementation projects. You’ll act as a trusted technical partner post-sale, ensuring each customer’s data sources connect cleanly to PAXAFE’s internal model. You’ll design solution maps, identify long-lead items, surface dependencies, and build phased implementation plans that de-risk deployment. This is a hands-on, customer-facing role where you’ll balance technical depth with clear communication — helping both customers and developers achieve alignment.

Requirements

• 5+ years in a technical role such as Solutions Engineer, Integration Engineer, or Technical Consultant within a SaaS or data-platform company.
• Experience designing and implementing data integrations, REST APIs, webhooks, and relational database models (PostgreSQL, Supabase).
• Familiarity with Azure, Python, Postman, Prismatic, GitHub, and JSON-based data workflows.
• Strong communication skills — able to translate between technical and non-technical audiences.
• Ability to ask the right questions to extract technical details from business stakeholders and coordinate vendor setup for automated data flows.
• Experience managing multiple concurrent projects with attention to sequencing, scope, and delivery quality.
• Comfortable operating in a fast-paced startup environment that requires adaptability and initiative.

Nice To Haves

• Exposure to life sciences, pharma logistics, GxP, or IoT ecosystems.

Responsibilities

• Lead technical discovery sessions with customers to uncover data sources, dependencies, and system constraints.
• Create solution maps and architecture diagrams linking customer systems and data fields to PAXAFE’s internal schema.
• Develop phased implementation plans, identifying long-lead items, critical information, and risk mitigations.
• Define API contracts, webhook schemas, transformation logic, and validation criteria for integrations.
• Coordinate with Product, Data, and Engineering to sequence deliverables and manage technical handoffs.
• Participate in customer implementation calls, guiding technical conversations and ensuring readiness.
• Use Linear for progress tracking and Figma / FigJam for solution mapping and documentation.
• Document reusable integration patterns and lessons learned to scale future projects.
• Support quality assurance and troubleshooting for live integrations as needed.

Benefits

• High-impact mission: Every project directly supports safe, compliant delivery of the world’s most important products worldwide (e.g. vaccines, life-saving therapies, food, etc.)
• PAXAFE has entered an exciting growth phase which provides for [and requires] a great deal of autonomy & leadership at every role & every level
• You’ll be working with the world’s leading companies in Life Sciences (Pharma, CDMOs, Med Devices & Bio Tech) which are working on some of the most advanced therapies in the world
• Startup ownership: Join a cohesive, collaborative team where your ideas shape the future of our platform
• Remote-first flexibility: Work from anywhere (Central / Eastern US preferred).
• Cutting-edge tech: LLMs & Agentic AI | Azure | Python | Prismatic | Supabase | PostgreSQL | LavinMQ | Inngest | IoT | shadcn | Linear | Figma
• Growth opportunity: Step into a foundational technical leadership role with visibility to PAXAFE’s executive team.
• Comprehensive benefits: Competitive base salary, equity participation, five weeks PTO, and full healthcare coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed