Senior Solutions Engineer

Akamai • San Francisco, CA

7h • Remote

About The Position

Our field hunting team is an experienced group of Internet technologists. The team works with prospects and customers who find value in web performance, media or cyber security solutions for scale, reliability, performance and security. The team focuses on maintaining highest quality customer service and applying industry best practices to cutting-edge solutions.
Partner with the best
In this role, you will leverage your technical expertise to find the best-fit solutions for prospects to support the long-term success of the customer. Collaborating with sales partners, you'll facilitate product adoption and account growth with a winning mindset for Akamai and our customers.
As a Senior Solutions Engineer, you will be responsible for:
Creating sales opportunities by managing the pre-sales technical process and demonstrating Akamai's technology to customers.
Managing the technical proposal process and ensuring all technical information and recommendations addressing customer requirements are accurate.
Tracking account activity for business analysis and reporting, designing technical solutions to meet our customer's needs.
Leading sales activities such as Technical Demos and Proof of Concepts (POC's).

Requirements

• Have 8yrs of experience and a Bachelor's degree in computer science, Engineering, Management Information Systems, or another related field
• Have experience working in a customer-facing or consulting role in technical presales/sales engineering/post-sales.
• Demonstrate understanding of the internet, including but not limited to technologies like TCP/IP, DNS, HTTP(S), APIs etc.
• Have experience or an interest in working with DevOps, Media or Internet Security
• Have excellent written, verbal and presentation skills including communicating complex technical content to a range of audiences.
• Be a team player, able to collaborate, prioritize, and solve problems in a fast changing environment

Responsibilities

• Creating sales opportunities by managing the pre-sales technical process and demonstrating Akamai's technology to customers.
• Managing the technical proposal process and ensuring all technical information and recommendations addressing customer requirements are accurate.
• Tracking account activity for business analysis and reporting, designing technical solutions to meet our customer's needs.
• Leading sales activities such as Technical Demos and Proof of Concepts (POC's).
• Maximizing customer satisfaction based on the customer's needs and business requirements.

Benefits

• FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world.
• FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised).
• We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors
• healthcare
• 401K savings plan
• company holidays
• vacation (in the form of PTO)
• sick time
• family friendly benefits including parental leave
• employee assistance program including a focus on mental and financial wellness

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level