Senior Solutions Engineer, Automotive

Aeris Communications • Detroit, MI

22d • $155,000 - $190,000 • Hybrid

About The Position

For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 90 million IoT devices across the world. Aeris powers today’s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Aeris is a valued supplier to automotive OEM’s including Volkswagen, Mitsubishi, and other OEM's. Our award-winning connected vehicle platform – the Aeris Mobility Suite – provides our customers with significant advantages in functionality, time-to-market, and performance. No competitor comes close to matching us. Our automotive business is growing rapidly just with existing customers and is at the cusp of hypergrowth based on the multi-billion-dollar addressable market. This is where you come in. Aeris is seeking a Senior Solutions Engineer to join our automotive team. As a key contributor, you will work closely with sales, engineering, and product teams to design and deliver tailored technical solutions that address the specific needs of our clients. This role requires deep technical expertise with the ability to effectively communicate the value of Aeris' solutions to both technical and non-technical stakeholders. You will play a pivotal role in customer engagements by understanding client needs, crafting technical solutions, and ensuring successful implementation. With a combination of technical skills and business acumen, you will help bridge the gap between technical design and customer success.

Requirements

• Bachelor’s or equivalent in Mechanical Engineering plus 5 years of related work experience.
• 5 years work experience in technical sales and supporting high-end consultative technical solutions in the automotive industry.
• 5 years work experience in gathering customer requirements and translating them into technical solutions for internal software teams.
• 5 years work experience working in software development disciplines i.e. Agile, SDLC using tools such as Atlassian’s Confluence and Jira.
• 3 years work experience using graphical tools such as Visio, Gliffy, or SysML to illustrate business processes and system architecture.
• 3 years work experience of technical account management in a professional services organization.
• 2 years work experience in C++, Java, or Python

Responsibilities

• Collaborate with Solution Architects and Sales Engineers to design IoT connectivity solutions that align with customer requirements and Aeris' capabilities.
• Develop detailed architectural documentation, including vision, requirements, architecture, and system design for complex automotive solutions.
• Utilize industry knowledge of automotive telematics, telemetry, and connectivity standards to craft scalable, innovative solutions.
• Lead internal and client facing workshops, meetings, and presentations to capture customer requirements and refine solutions.
• Participate in technical governance meetings and provide updates on project status, risks, and mitigations.
• Engage with internal teams, including product management, technical account management, engineering, and operations, to ensure alignment between customer needs and technical deliverables.
• Serve as a technical advisor, ensuring that customer expectations, requirements, and issues are communicated effectively to internal teams.
• Stay up-to-date on emerging technologies and trends to incorporate innovative solutions into client engagements.
• Develop and implement processes to ensure that development meets functional and business requirements.
• Provide general technical and engineering expertise in support of Aeris sales efforts targeting automotive OEMs. Respond to RFPs, RFQs and RFIs.

Benefits

• Aeris also offers a comprehensive package of benefits including paid time off, medical / dental / vision insurance, and 401(k) to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees