Senior Solutions Engineer

Block • San Francisco, CA

10d

About The Position

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
The Solutions Engineering team is a trusted engineering resource for Square's largest sellers and partners, helping them architect and develop applications and integrations that enable seamless omnichannel commerce experiences for end-users. Solutions Engineers also help shape Square's product strategy by providing valuable market feedback that informs product prioritization and design.
We are looking for an engineer with sales acumen, a thoughtful product sense, and an entrepreneurial spirit. You excel at solving challenging technical problems and excel in client-facing environments. Reporting to the Solutions Engineering lead, you will work with sellers and partners across multiple industries. You will work with our North American Sales, Account Management and Partnerships teams supporting Square's growing GTM initiatives.

Requirements

• 7+ years of experience in Solutions Engineering, Sales Engineering, Consulting, or related fields.
• Hands-on experience with full-stack development, including proficiency in RESTful APIs and coding.
• A proven track record of co-selling complex solutions alongside Sales teams.
• The ability to communicate complex concepts clearly and persuasively to both technical and non-technical audiences.
• Experience working with senior partners and business leaders.
• Experience with continuous learning and a natural curiosity to ask insightful questions.
• A willingness to travel for onsite client meetings (10-20%).
• Experience in SaaS and/or payments industries

Responsibilities

• Partner with Sales & Account Management to support sellers integrating with our platform, and co-sell Square's Developer Platform.
• Collaborate with the Partnerships team to facilitate partner integrations with our platform.
• Gain an in-depth understanding of the technical architecture and goals of sellers and partners, advising on suitable Square solutions and integrations.
• Provide ongoing white-glove support to strategic sellers and partners in the market.

Benefits

• Remote work
• medical insurance
• flexible time off
• retirement savings plans
• modern family planning

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees