Senior Solutions Engineer

Alchemer • Louisville, CO

12d • $100,000 - $125,000

About The Position

Founded in 2006, Alchemer is a powerful survey and data insights platform that empowers business professionals to make informed decisions. As SaaS application software, it offers user-friendly data collection tools for understanding customers, markets, and employees in real time and communicating this information across an organization. It provides data insights in over 205 countries, with 50K new surveys created and 5M responses collected every week.
Alchemer has tremendous opportunity to continue this growth, based on current market size and the potential for more sophisticated product positioning and a robust sales and marketing engine. Details on Alchemer’s products and services can be found on our website (www.Alchemer.com).
We are seeking a Senior Solutions Engineer, where you will be the technical and consultative backbone of the sales cycle. Owning discovery, solution design, demos, and the articulation of how Alchemer solves real business problems. You’ll partner with Sales Directors and Account Executives to shape customer vision and deliver compelling demonstrations.
This is a high-impact, customer-facing role requiring a balance of technical aptitude, communication excellence, and strategic advisory skills

Requirements

• 5+ years in a Solutions Engineer, Sales Engineer, Solutions Consultant, or Technical Pre-Sales role
• Experience supporting mid-market to enterprise SaaS sales cycles
• Strong understanding of APIs, integrations, enterprise data workflows, and SaaS architectures
• Proven ability to lead discovery, demos, and proofs-of-concept independently
• Excellent communication, presentation, and executive storytelling skills, both remote and in person

Nice To Haves

• Experience with experience management (XM), VoC, VoE, survey, or workflow automation platforms
• Hands-on familiarity with JavaScript, APIs, data structures, and integration patterns
• Experience handling security reviews, InfoSec questionnaires, or enterprise IT stakeholders
• Consulting background or exposure to value-based selling methodologies

Responsibilities

• Lead multi-stakeholder discovery across business, IT, security, and operations to uncover workflows, integrations, risks, and success criteria
• Serve as a trusted technical advisor, guiding prospects on best practices for feedback management, enterprise data flows, workflow automation, security, and analytics
• Identify technical risks early and partner with Sales to shape deal strategy and qualification
• Architect end-to-end Alchemer solutions spanning configuration, integrations, APIs, data pipelines, and reporting layers
• Design advanced, multi-use-case solutions aligned to enterprise requirements and scalability needs
• Collaborate with Product, Engineering, Professional Services, and Security to validate feasibility and ensure architectural continuity from pre-sale to implementation
• Design and deliver tailored, enterprise-grade demos and proof-of-concepts tied directly to customer business outcomes
• Establish and define technical close criteria to prevent stalled or open-ended PoCs
• Clearly articulate trade-offs, architecture decisions, and ROI in both technical and executive-facing conversations
• Partner with Sales to shape value narratives, competitive positioning, and technical win strategies for complex deals
• Lead technical responses for RFPs, security questionnaires, and architecture reviews
• Independently manage standard InfoSec and security conversations, including data handling and integration discussions
• Bring structured field feedback to Product and GTM teams to inform roadmap prioritization and messaging
• Create reusable demo assets, frameworks, or enablement materials that scale across the Solutions Engineering organization
• Mentor and coach junior Solutions Engineers on discovery, demos, and technical storytelling
• Lead technical handoffs to Implementation and Professional Services teams, ensuring clarity on architecture, integrations, and success criteria
• Partner with Customer Success to support long-term technical alignment and customer outcomes

Benefits

• Compensation for this position includes an annual base salary of $100,000 to $125,000, annual commission potential of $20,000 to $30,000, with eligibility to participate in our Employee Participation Unit program.
• Alchemer provides a rich benefits package that includes health and disability coverages, an incredible 401(k) option that includes a per-payroll match and immediate vesting, unlimited time off and twelve paid company holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees