Senior Solutions Engineer

Sage Group • Atlanta, GA

8d • Hybrid

About The Position

Sage Software Inc. Senior Solutions Engineer Atlanta, GA $131,498.00 to 186,000.00 to per year Support brands implementing custom solutions using our APIs. Collaborate with Engineering to design & implement productized solutions. Work with Customer Success teams to provide technical integration support for our enterprise partners. Collaborate with product design team to prototype and help expand product functionality. Assist in the development of sample code, SDKs, and documentation of new product features and functionality. Troubleshoot technical issues and assist in developing processes required to support brands at scale. Partner with strategic brands to test and release new products. Use integration strategies to problem solve and create solutions. Telmuting permitted up to 100%.

Requirements

• Must have a Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field and 5 years of experience in the job offered or in a Senior Solutions Engineer-related occupation.
• Alternatively, employer will accept a Master's degree in Information Systems, Computer Science, Engineering, or a related field and 2 years of experience in the job offered or in a Senior Solutions Engineer-related occupation.
• Position requires experience in the following:
• 2 or more years of experience in the supply chain industry.
• Demonstrated experience with two or more of the following programming languages: Ruby, Python, or JavaScript.
• Demonstrated technical troubleshooting and problem-solving skills.
• Demonstrated experience integrating UI elements w/ backend services, front-end JS frameworks, and 3rd party developer APIs.
• Demonstrated understanding of enterprise-scale web applications and APIs.
• Demonstrated experience conveyingplex technical concepts to both technical and non-technical audiences.

Responsibilities

• Support brands implementing custom solutions using our APIs.
• Collaborate with Engineering to design & implement productized solutions.
• Work with Customer Success teams to provide technical integration support for our enterprise partners.
• Collaborate with product design team to prototype and help expand product functionality.
• Assist in the development of sample code, SDKs, and documentation of new product features and functionality.
• Troubleshoot technical issues and assist in developing processes required to support brands at scale.
• Partner with strategic brands to test and release new products.
• Use integration strategies to problem solve and create solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees