Senior Solutions Consultant (remote)

SymphonyAI • Boston, MA

5h • Remote

About The Position

About SymphonyAI Financial Services
SymphonyAI Financial Services is a global leader in AI-powered software for regulatory AML compliance and fraud prevention. Our product offers comprehensive solutions including transaction monitoring, watchlist screening, customer due diligence, investigations, and reporting. We provide advanced tools that enable financial institutions to effectively manage evolving risks and comply with complex regulatory requirements.
Role Overview
As a Senior Solutions Consultant, you will support the growth of our AI and machine learning solutions within the Sensa-NetReveal product suite. Partnering closely with Sales, Product, Customer, and Delivery teams, you will engage prospective clients to understand their needs, demonstrate solution value, and align technical capabilities to real-world financial crime challenges.
Leveraging your expertise in AI and machine learning—combined with a strong understanding of financial crime and compliance solutions—you will serve as a trusted advisor to clients, clearly articulating the technical capabilities and business outcomes of our solutions. Your ability to bridge complex technology with real-world use cases will be critical in building credibility, influencing decision-makers, and supporting new business growth.

Requirements

• 7–10 years of experience configuring and delivering enterprise-scale demonstrable solutions in complex environments.
• Strong analytical skills with the ability to translate client data and business requirements into actionable solutions.
• Solid conceptual and technical understanding of Financial Crime solutions and associated business value.
• Strong knowledge of cloud architectures and SaaS deployment models.
• Ability to quickly adapt to new technologies, platforms, and domains.

Nice To Haves

• Working knowledge of data science concepts, machine learning technologies, agentic deployment experience and MLOps practices.
• Experience with Anti-Money Laundering (AML) compliance in financial services, including transaction monitoring, watchlist/sanctions, CDD/EDD, and investigation workflows.

Responsibilities

• Sales-Support, Presentations, Live and Recorded Solution Demonstrations, Communications, Specialized Product and Value Knowledge.
• Become a Financial Crime solution expert and demonstrate that strong expertise internally and externally. (Strong presentation skills necessary).
• Ability to effectively communicate business value of solution design, integration capabilities, and enhancements.
• Design configurations and solutions according to customer’s business and technical specifications and unique environment, ensuring appropriate support for the proposed architecture.
• Provide Technical Specifications, Network Diagrams, and educate prospects on solution requirements and answers to their technical and security questions.
• Provide responses to RFI/RFQ/RFP together with the Sales & RFP Teams.
• Work effectively with Product team, Deployment Engineers, Project Managers, Product Managers, and Account Executives.
• Project Management work to schedule calls and track Proof of Concept/Value based Workshops and data extraction projects.
• Post-sale support to enable client success as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed