Senior Solutions Consultant

Adobe • Chicago, IL

4d • $178,200 - $289,000

About The Position

Changing the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! What will I be doing? As a creative problem-solving partner for the Go to Market Team, Solution Consultants solve business challenges facing the largest enterprises and brands in the world. We consult on exciting opportunities that require deep proven experience and creativity. Our job is to simplify the complex, show quantifiable value in the solutions we propose and be a credible, trusted advisor for customers and your teammates. As part of this role, you will transform customer business pain into presentations and proof of values which clearly articulate the context and value of Adobe's products in the customer's daily work stream. In this role you will also act as a leader and mentor to your Solutions Teammates, ensuring we continue our position at the forefront of industry knowledge, customer empathy and implementation. Industry Focus We are responsible for guiding and delivering the most creative solutions to the world's most dynamic brands. If you have a creative technology background and a passion for building exceptional experiences which solve our customer's business challenges, we want to speak to you!

Requirements

• Hands on experience using Adobe Creative Cloud Suite, Custom Models, Express, Firefly and Frame.io
• Curiosity
• Exceptional analytical and problem-solving skills
• Strong listening skills with ability to work effectively with people at all levels in an organization
• Strong attention to detail, exceptionally hands-on in all the work you're doing
• Ability to clearly communicate sophisticated ideas both verbally and in writing
• Organized, able to balance multiple work streams at once and multi-task
• Work collaboratively in a team environment
• You are a curious self-starter who is inventive and able to work on projects with minimal mentorship
• Passion for developing talent
• High level of energy, personal drive, and positivity
• Eight years professional experience in a customer facing creative operations, production, post production, digital marketing or Solutions Consulting role.

Nice To Haves

• First hand experience generating content using; Adobe Firefly, Midjourney, Stable Diffusion, Dall-E, OpenAI Sora, Gemini Nano Banana or similar.
• Architecting API based workflows across Enterprise Tech Stacks.
• Project management skills in delivering on time solutions that routinely exceed customer needs.
• Experience with creative production technology systems; MAM, DAM, NLE's, and other related systems
• Experience scripting or coding in Python or JavaScript, a plus.
• Concepts of Authentication and Authorization through Active Directory, OKTA or other enterprise directory services
• Fundamental understanding of cloud architecture. AWS , Azure architecture a plus.
• Familiar and skilled with graphics programs to craft presentations; Adobe XD, Figma, PowerPoint, Miro and/or Keynote
• Background in creative
• Self-managed, adaptable, and dedicated to customer support
• Strong verbal and writing skills
• Strong interpersonal, presentation, and communication skills
• Experience with Workfront, Dynamics 365 and/or Airtable a plus
• Experience using Adobe Workfront Fusion and/or Microsoft Power Automate
• Some travel may be required

Responsibilities

• Solve business challenges facing the largest enterprises and brands in the world.
• Simplify the complex, show quantifiable value in the solutions we propose and be a credible, trusted advisor for customers and your teammates.
• Transform customer business pain into presentations and proof of values which clearly articulate the context and value of Adobe's products in the customer's daily work stream.
• Act as a leader and mentor to your Solutions Teammates, ensuring we continue our position at the forefront of industry knowledge, customer empathy and implementation.
• Guiding and delivering the most creative solutions to the world's most dynamic brands.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees