Senior Solutions Architect.
About The Position
We seek innovative thinkers who believe in the power of data to drive meaningful change. At Informatica, we welcome adventurous minds eager to solve the world's most complex challenges. Our employees are empowered to push their bold ideas forward, and we are united by a shared passion for using data to do the extraordinary for each other and the world. Senior Solutions Architect (Austin - Hybrid remote/in-office) This is a Remote individual contributor role based in the United States, reporting to a Manager, Customer Success Architects. You will work on complex technical challenges where analysis of situations or data requires in-depth evaluation of multiple variables and factors. Working with the Customer Success Manager, you will engage with customers immediately after the point of sale to: • Understand customer goals and desired outcomes • Develop and map architectural blueprints aligned with customer success metrics • Provide post-sales technical expertise • Ensure customer requirements are met and solutions are functioning according to specifications Technology You'll Use Informatica Intelligent Data Management Cloud (IDMC): Cloud Integration Services: - Cloud Data Integration (CDI) â Batch processing â Real-time integration â Change Data Capture (CDC) - Cloud Application Integration (CAI) - Cloud Data Ingestion and Replication (CDIR) - Cloud Data Quality (CDQ) • Platform Capabilities: - AI-powered CLAIRE engine - Cloud-native architecture - Multi-cloud support - Elastic processing - Serverless computing Development & Operating Systems: • Programming Languages: - Python - Core Java • Operating Systems: - Linux - Windows Your Role Responsibilities? Here's What You'll Do As a Senior Solutions Architect, you will provide architecture and design, use case development, feature mapping, consulting, and solution implementation advice for our customers while working with Customer Success Managers, Professional Services, and Product/Engineering teams. As a Senior Solutions Architect, you will need to be, patient, and passionate about guiding customers through our products and solutions. You must demonstrate ability to collaborate across departments and communicate with both technical and business audiences. You will show a commitment to learning new technology trends within Informatica and across other enterprise products.
Requirements
- Minimum 7+ years of overall professional experience
- 5+ years of hands-on experience with Informatica products in the Cloud Data Integration journey, including: - Cloud Data Integration (CDI) - Cloud Application Integration (CAI) - Cloud Data Ingestion and Replication (formerly Cloud Mass Ingestion) - Cloud Data Quality (CDQ)
- Experience with major cloud platforms (AWS, Azure, or GCP)
- Demonstrated expertise in integrating enterprise applications, including: - SAP - Salesforce - Snowflake - Databricks - Oracle - Kafka - Tableau
- Background in architecting solutions for: - Data transformation - Migration strategies - Integration frameworks - High availability systems - Disaster recovery planning
- Customer-facing skills with an ability to translate complex technical concepts to multiple audience
- Bachelor's degree in Engineering, Computer Science, or a related field
Responsibilities
- Lead architecture design, use case development, and solution implementation projects for enterprise customers
- Partner with Professional Services teams to ensure seamless handoff for broader service engagements
- Collaborate with Product/Engineering teams to align solution designs with best practices and provide valuable product feedback
- Be an trusted technical advisor to customers and coach to co-workers throughout the post-sales product implementation phase
- Promote customer success through product adoption, usage, expansion, and renewal protection plans
- Provide prompt, detailed technical guidance on product features and capabilities
- Mentor and support colleagues in the Customer Success team
- Create compelling solution presentations and technical proposals
- Develop expertise content including: - Whitepapers - Technical documentation - Case studies - Architectural blueprints - Blog posts - Articles for technical/industry publications
Benefits
- Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
- Flexible time-off policy and hybrid working practices
- Equity opportunities and an employee stock purchase program (ESPP)
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Industry
Professional, Scientific, and Technical Services
Number of Employees
5,001-10,000 employees
