Senior Solutions Architect - Commercial

Temporal Technologies • Chicago, IL

12d • $200,000 - $250,000 • Remote

About The Position

The Senior Solutions Architect is Temporal's primary customer-facing technical leader within the Commercial sales team. In this crucial role, you'll work directly with a high-volume of mid-market prospects and customers, showcasing the value and benefits of Temporal Cloud. You'll highlight Temporal's position as the essential orchestration layer for modern applications—including the rapidly growing AI and agentic workflow space—helping customer engineering teams understand and expand their use of Temporal. Your role spans the entire customer lifecycle from initial technical evaluation through post-sales expansion, making you integral to our land-and-expand success.

Requirements

• Central, Mountain, or Pacific time zones preferred. Temporal is a fully remote company
• Strong development background with hands-on coding experience - you'll be working primarily with developer audiences
• Exceptional time management and prioritization skills with ability to thrive in high-volume environments requiring frequent context switching
• Enthusiasm for AI/ML technologies and proficiency with AI/LLM tools, with eagerness to learn about emerging use cases
• Excellent technical communication skills and ability to construct application prototypes using Temporal's supported languages (Java, Go, Typescript, or Python)
• Deep understanding of distributed systems, production operations (security, reliability, performance), and cloud provider services
• Ability to provide architectural guidance on application patterns and platform architectures, and serve as a technical advisor to sales counterparts

Nice To Haves

• Experience with AI/ML orchestration, workflow management, or related technologies
• Thrives in fast-paced, high-change environments and enjoys staying current with emerging technologies
• Strong partnership skills with customer engineering teams and ability to serve as an effective technical coach
• Experience articulating the value of a commercial SaaS offering that competes with an OSS variant (Redis, Kafka, Databricks, etc.)
• Strong cross-functional collaboration skills with ability to serve as the technical bridge between customers and internal teams

Responsibilities

• Navigate high-volume, fast-paced sales cycles while managing multiple prospects and customers simultaneously
• Help prospects evaluate Temporal Cloud, positioning it successfully against alternative technologies (and self-hosted Temporal) with a growing emphasis on AI/ML and agentic use cases
• Support both pre-sales technical evaluation and post-sales expansion opportunities in our consumption-based business model
• Partner with Account Executives to develop account plans, providing technical guidance on opportunity sizing and use case fit assessment
• Own relationships with customer Technical Decision makers and create conditions for expanding production applications using Temporal
• Prioritize effectively in a fast-moving environment, distinguishing between urgent and important customer needs

Benefits

• Unlimited PTO, 12 Holidays + 2 Floating Holidays
• 100% Premiums Coverage for Medical, Dental, and Vision
• AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
• Empower 401K Plan
• Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
• Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com .
• Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness.
• $3,600 / Year Work from Home Meals
• $1,500 / Year Career Development & Learning
• $1,200 / Year Lifestyle Spending Account
• $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you)
• $500 / Year Professional Memberships
• $74 / Month Reimbursement for Internet
• Calm App Subscription for Mental Health & Wellness

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 51-100 employees