Senior Solution Engineer

American Electric Power • Columbus, OH

6d • $86,000 - $135,000 • Onsite

About The Position

Part of a larger team delivering high quality technology solutions to the business. Design, develop and install software solutions. Build high-quality, innovative and fully performing software in compliance with internal architecture, development & design standards & best practices. Design, modify, develop, write, implement and troubleshoot software programming applications. Support and/or install software applications. Participate in the testing process through test review and analysis, test witnessing and certification of software. Works within a Waterfall or Agile methodology/framework based team. Collaborates heavily with Project Management, Business Analyst and Infrastructure Job Families. Please Note: We are looking for someone with strong hands-on experience with some of the DevOps tools listed in this posting. We will ask questions to understand your experience level.

Requirements

• Senior Level: Education: Bachelor's degree in computer science, engineering, or related technical field is required. Experience: 5 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.
• Principal Level: Education: Bachelor's degree in computer science, engineering, or related technical field is required. Experience: 7 years relevant work experience is required. An equivalent combination of education and related experience may be considered.
• Ability to Troubleshoot Error Logs.
• Follow Team working agreements and workflows.
• Communicate technical knowledge effectively and clearly.
• Ability to manage workload/projects.
• Ability to write and document clear knowledge base articles.
• Ability to coach/teach development teams the usage of tools and processes used within the company.

Nice To Haves

• DevOps Tools: GitHub Enterprise Server & Actions Runners
• JFrog Artifactory & Xray
• Black Duck Software Inc
• Coverity, SCA, & Software Risk Manager
• Atlassian Jira & Idera Xray
• Eggplant Digital Automation Intelligence & Performance Testing
• SmartBear ReadyAPI Testing
• SauceLabs Mobile Testing
• Frameworks: Maven/Ant/Gradle
• .Net/NuGet
• Node.js
• Docker
• Hugo
• Helm
• Platforms: Windows Server
• RedHat Enterprise Server
• OpenShift/Kubernetes
• Common Languages/Formatting: Python
• JavaScript/Node.js/Typescript
• Bash/PowerShell/CMD
• JSON/Yaml
• Knowledge: Software Development Life-Cycle
• DevOps/DecSecOps/AppSec
• SaaS/SaaP
• Agile/Scrum/Kanban
• GitHub Actions & Workflows
• Base Images
• Industry best practices and standards for DevSecOps
• Databases: SQL
• PostgreSQL
• Oracle
• MySQL
• Tooling: ServiceNow
• CyberArk
• IDEs: VS Code/Visual Studio/JetBrains IDEA & PyCharm/Eclipse
• Postman
• Podman
• Git
• Remote Desktop Manager

Responsibilities

• Develops advanced solutions to resolve customer and prospective customer issues in a logical, creative and structured manner.
• Align the client’s goals, needs and objectives to the solutions.
• Communicate issues and status in a clear, timely manner.
• Interpret specifications and build solutions to those specifications.
• Generate infrastructure support documentation.
• Evaluate and propose process improvements.
• Build and maintain a high level of knowledge about the company's software/hardware products.
• May provide training and mentoring, as well as work direction, to others on the team.
• Maintain and support vendor applications used by our developers across our IT organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees