Senior Solution Consultant - SPM

ServiceNow • Los Angeles, CA

3d • Remote

About The Position

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow. Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. Create and contribute to sales campaigns focused on Strategic Portfolio Management (SPM) solutions by providing product and industry insight · Serve as a thought leader on SPM ServiceNow · Develop and maintain strong alignment with Product Management and Engineering teams on roadmap, industry specific use cases, and field feedback · Create and own programs to demonstrate the solution’s value and secure the technical win for customers and prospects · Contribute to and maintain a showcase of industry relevant SPM created on the ServiceNow platform · Assist sales personnel in qualification of customer needs (business & technical discovery) and performing business value assessments to determine quantifiable outcomes for customers · Demonstrate of solutions, both standard and tailored to prospects and existing customers · Scope and deliver Proof of Concept/Proof of Value engagements · Support Marketing events as assigned – conferences, trade shows, webinars, summits · Stay current on competitive analysis and understand how to best position ServiceNow solution to ensure we keep ahead of opportunities, obstacles, and challenges · Understand business and technical problems addressed by the product including key regulations, business drivers, evolving business needs, etc. · Consistently and accurately provide status to management on the progress of key deals, sales plays/motions and on pipeline generating activities

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• 2+ years direct experience with ServiceNow’s SPM solution
• Exceptional communication and presentation skills, including relevant technical and business concepts
• Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow eco-system
• Strong Presales experience and mastery of the Sales process
• A strong understanding of the SPM and related business processes
• Experience with ServiceNow’s SPM (in a customer capacity, implementation capacity or presales capacity)
• Willingness to travel domestically up to 20%
• 7+ years of relevant post-collegiate professional experience

Responsibilities

• Create and contribute to sales campaigns focused on Strategic Portfolio Management (SPM) solutions by providing product and industry insight
• Serve as a thought leader on SPM ServiceNow
• Develop and maintain strong alignment with Product Management and Engineering teams on roadmap, industry specific use cases, and field feedback
• Create and own programs to demonstrate the solution’s value and secure the technical win for customers and prospects
• Contribute to and maintain a showcase of industry relevant SPM created on the ServiceNow platform
• Assist sales personnel in qualification of customer needs (business & technical discovery) and performing business value assessments to determine quantifiable outcomes for customers
• Demonstrate of solutions, both standard and tailored to prospects and existing customers
• Scope and deliver Proof of Concept/Proof of Value engagements
• Support Marketing events as assigned – conferences, trade shows, webinars, summits
• Stay current on competitive analysis and understand how to best position ServiceNow solution to ensure we keep ahead of opportunities, obstacles, and challenges
• Understand business and technical problems addressed by the product including key regulations, business drivers, evolving business needs, etc.
• Consistently and accurately provide status to management on the progress of key deals, sales plays/motions and on pipeline generating activities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees