Senior Software Product Manager – EHR Integrations

Labcorp

4d • $160,000 - $200,000 • Remote

About The Position

Senior Software Product Manager – EHR Integrations Location: Remote (United States) Location note: Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in-office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility. Labcorp Genetics (formerly Invitae) is seeking a seasoned and strategic Senior Software Product Manager – Integrations to lead the development and optimization of interoperability solutions across our genomics platform including directly supporting the integration of Invitae's test menu. This role is critical in enabling seamless data exchange between our systems and external EHR platforms using HL7, FHIR, CDA, and modern API practices. You will collaborate cross-functionally with engineering, implementation, client services, commercial stakeholders, and external partners to define and deliver integration capabilities that support clinical workflows, improve patient outcomes, and ensure regulatory compliance. You'll shape the roadmap to help us achieve the fastest timelines and maximum ROI for our integration efforts. As a Senior Software Product Manager, you own product for a product scenario (a group of features), including content, regulations, and workflows over multiple years. You own the vision, ROI, and roadmap, make feature and gene content decisions, and set KPIs. You operate cross-organizationally with a focus on customer satisfaction, identifying growth opportunities, and defining use cases from research through solution delivery.

Requirements

• Requires a minimum of 8 years of related experience with a bachelor’s degree; or 6 years and a master’s degree; or a PhD with 3 years of experience.
• Ability to carefully trade-off ease of use and medical and or legal constraints
• Radical thinking paired with strong execution. Can envision a world different than the status quo with the ability to articulate a clear path to get there
• Strong cross-customer collaboration harmonizes strategies and needs of multiple customers, influences customer strategy and plans
• Deep understanding of HL7 v2.x (especially orders and results), FHIR (including Smart on FHIR), CDA, and EHR systems (e.g., Epic, Cerner, Allscripts).
• Experience with clinical workflows and understanding of how integrations impact provider efficiency and patient care.
• Proven experience delivering integration solutions in clinical or operational healthcare settings.
• Strong technical acumen with the ability to translate complex requirements into actionable development plans.
• Excellent communication and stakeholder management skills.
• Experience working in agile environments with cross-functional teams.
• This role is remote. Occasional travel to other store locations, conferences, and training events may be required.

Nice To Haves

• Familiarity with integration engines such as Mirth, Cloverleaf, and Redox Engine.
• Understanding of payer-provider data exchange (e.g., eligibility, claims, prior auth) is a plus.
• Experience with cloud-based integration platforms and APIs.

Responsibilities

• Product Ownership: Define and manage the roadmap for healthcare integrations, including HL7 orders/results, FHIR APIs, CDA documents, and custom EHR interfaces.
• Technical Leadership: Serve as the subject matter expert on interoperability standards and protocols, guiding engineering teams on implementation best practices.
• Stakeholder Collaboration: Partner with internal teams and external clients to gather requirements, prioritize features, and ensure successful integration delivery.
• Workflow-Centric Design: Advocate for integration best practices that create exceptional experiences for clinicians by embedding seamlessly into their existing workflows, minimizing disruption and maximizing usability.
• Lifecycle Management: Oversee the full lifecycle of integration products—from concept through deployment and ongoing support.
• Compliance & Security: Ensure integration solutions meet HIPAA, HITRUST, and other relevant regulatory and security standards.
• Metrics & KPIs: Define, track, and report on key performance indicators for integration success, including system reliability, data accuracy, clinician adoption, and workflow efficiency.
• Innovation & Scalability: Stay ahead of emerging interoperability standards and technologies, and design integration solutions that are scalable, modular, and adaptable to future needs.
• Incident Response & Support: Collaborate with engineering and support teams to triage, resolve, and prevent integration-related issues, ensuring minimal disruption to clinical operations and timely communication with stakeholders.
• Documentation & Training: Develop clear documentation and training materials for internal and external stakeholders.

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level