Senior Software Engineering Manager

PNC Bank • Denver, CO

12h • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Software Engineering Manager within PNC's Lending Tech organization, you will be based in Denver, CO or Phoenix AZ. As a Senior Software Engineering Manager supporting Digital Payment Development, you will lead and grow a team of engineers delivering high-availability, secure, and maintainable payment and money-movement capabilities. You will manage engineering talent across product lines, build a culture of engineering craftsmanship, and drive technology modernization through sound architecture, clean coding practices, and disciplined SDLC execution. Job Description Manage a group of software engineers/managers across multiple product lines. Oversee the talent management of engineering talent, including recruiting, mentoring, and enabling a culture of learning with a focus on engineering craftsmanship. Foster technological innovation, ensuring adoption of current trends, capabilities, and practices emerging in the market. Encourage sound technology choices are made and drive innovative technology architecture and solution design. Identify issues, share best practices, and drive continuous improvement. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

• Java expertise, including modern language features and best practices for building maintainable enterprise services.
• Strong experience with Spring Boot (service development, RESTful APIs, dependency injection, security patterns, and testing practices).
• Solid database engineering knowledge across MySQL and Oracle (data modeling, performance tuning fundamentals, SQL fluency).
• Demonstrated mastery of SDLC disciplines and quality practices (design reviews, code reviews, automated testing, release readiness).
• Hands-on understanding of CI/CD pipelines and modern DevOps practices; ability to guide teams on build/deploy reliability and repeatable delivery.
• Proficiency with git workflows and branching strategies; ability to set standards that support team scale and production safety.
• Proven ability to lead solution architecture and design decisions and communicate tradeoffs clearly to technical and non-technical stakeholders.
• Leads delivery through a ticket-based workflow (e.g., Jira), ensuring clear acceptance criteria, prioritization, and traceability from intake through release and support.
• Establishes and enforces a “Definition of Ready” and “Definition of Done” for tickets, including test expectations, documentation, and operational readiness.
• Drives effective backlog refinement with Product Owners and Business Analysts; ensures engineers and QA align on approach early (not “throwing code over the wall”).
• Uses metrics (cycle time, lead time, defect leakage, escaped defects, rework) to continuously improve team throughput and quality.
• Partners with Quality Engineers to build a quality-first culture where testing is a shared responsibility across the crew.
• Ensures appropriate test strategy coverage across unit, component/service, integration, and end-to-end layers; balances speed with risk for payment-critical capabilities.
• Builds automation into CI/CD pipelines to prevent regressions (e.g., unit + contract tests gating merges; integration suites in pipeline; quality signals visible to the team).
• Drives production readiness artifacts such as test evidence where required, runbooks, validation plans, and post-release monitoring/verification.
• Champions test-driven development practices (red-green-refactor) to improve design quality, maintainability, and developer feedback cycles.
• Leads behavior-driven development practices that translate business intent into executable specifications (scenarios/acceptance criteria) and improves collaboration with Product and QA.
• Encourages engineers and testers to work in lockstep on feature development, aligning on behavior, test approach, and edge cases early in the lifecycle.
• Promotes reusable test patterns (mocks/stubs where appropriate), deterministic tests, and fast-running suites that support frequent delivery.
• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university / college degree.
• Industry experience is typically 8+ years.
• At least 5 years of prior management experience is typically required.

Nice To Haves

• Experience modernizing legacy services toward modular, decoupled architectures and improving reliability and resiliency.
• Familiarity with containerization and platform deployment patterns (as applicable within Digital Payment contexts).
• Experience working in regulated environments where controls, approvals, and auditability are essential to delivery.
• Clear, confident communication: explains complex technical topics succinctly, adapts to audience, and influences decisions through facts and sound judgment.
• Strong documentation discipline: produces and maintains design docs, runbooks, operational playbooks, and decision records that scale across teams.
• Exceptional organizational skills: manages competing priorities, aligns stakeholders, and keeps delivery predictable through planning, transparency, and follow-through.
• Leadership and people development: coaches engineers and leads; builds a culture of learning, craftsmanship, and accountability; leads effective change and handles difficult conversations when needed.
• Cross-functional partnership: collaborates effectively with product, QA, operations, security/risk partners, and adjacent teams to deliver integrated outcomes.
• Higher level education such as a Masters degree, PhD, or certifications is desirable.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Responsibilities

• Manage a group of software engineers (and/or managers) across one or more Digital Payment product lines; ensure predictable delivery and operational excellence.
• Own execution of the SDLC end-to-end (requirements alignment, design, build, test, release, and support), balancing delivery speed with quality and risk controls.
• Establish and continuously improve engineering practices that raise code quality, reduce defects, and increase reliability (e.g., peer review, automated testing, CI/CD health).
• Lead solution architecture and design discussions for Java/Spring Boot services and integrations; ensure designs meet scalability, resiliency, and maintainability needs.
• Champion clean coding standards and SOLID principles; drive pragmatic patterns that enable team autonomy and long-term maintainability.
• Promote 12-factor development principles for service configuration, observability, and deploy ability; partner with platform/ops to ensure operational readiness.
• Ensure healthy CI/CD pipelines and effective git branching strategies; align team workflows to reduce merge risk and improve deployment confidence.
• Drive production readiness: monitoring, alerting, runbooks, and incident response improvements; ensure teams can troubleshoot effectively and safely.
• Model and reinforce adherence to access controls and environment governance; ensure practices respect production safeguards and entitlements.
• Own talent management: recruiting, mentoring, coaching, and enabling a culture of learning with a focus on engineering craftsmanship.
• Build and sustain high-performing teams through clear goals, effective delegation, accountability, and supportive development plans.
• Foster technological innovation and adoption of current trends and practices while maintaining disciplined risk management.
• Leads delivery through a ticket-based workflow (e.g., Jira), ensuring clear acceptance criteria, prioritization, and traceability from intake through release and support.
• Establishes and enforces a “Definition of Ready” and “Definition of Done” for tickets, including test expectations, documentation, and operational readiness.
• Drives effective backlog refinement with Product Owners and Business Analysts; ensures engineers and QA align on approach early (not “throwing code over the wall”).
• Uses metrics (cycle time, lead time, defect leakage, escaped defects, rework) to continuously improve team throughput and quality.
• Partners with Quality Engineers to build a quality-first culture where testing is a shared responsibility across the crew.
• Ensures appropriate test strategy coverage across unit, component/service, integration, and end-to-end layers; balances speed with risk for payment-critical capabilities.
• Builds automation into CI/CD pipelines to prevent regressions (e.g., unit + contract tests gating merges; integration suites in pipeline; quality signals visible to the team).
• Drives production readiness artifacts such as test evidence where required, runbooks, validation plans, and post-release monitoring/verification.
• Champions test-driven development practices (red-green-refactor) to improve design quality, maintainability, and developer feedback cycles.
• Leads behavior-driven development practices that translate business intent into executable specifications (scenarios/acceptance criteria) and improves collaboration with Product and QA.
• Encourages engineers and testers to work in lockstep on feature development, aligning on behavior, test approach, and edge cases early in the lifecycle.
• Promotes reusable test patterns (mocks/stubs where appropriate), deterministic tests, and fast-running suites that support frequent delivery.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
• To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level