Senior Software Engineer - Intelligent Document Processing

The Hartford • Columbus, OH

1d • Hybrid

About The Position

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. We are seeking a highly capable Senior Software Engineer to join our Intelligent Document Processing (IDP) team. This role is focused on designing, building, and scaling cloud-native software systems that power automated document ingestion, classification, and data extraction at enterprise scale. You will be a hands-on engineer responsible for developing production-grade backend services, driving technical design decisions, and ensuring the reliability, performance, and maintainability of a critical platform. This role partners closely with other software engineers, data scientists, data analysts, and architects to deliver high-quality solutions that support core business workflows. This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or related field.
• 5+ years of professional software engineering experience.
• Strong programming skills in Python and .NET or Java.
• Experience building cloud-native applications on AWS.
• Experience with CI/CD and infrastructure-as-code tools.
• Strong understanding of distributed systems and backend engineering fundamentals.
• Candidate must be authorized to work in the US without company sponsorship.
• The company will not support the STEM OPT I-983 Training Plan endorsement for this position.

Nice To Haves

• Experience with Intelligent Document Processing or GenAI-powered document platforms.
• Exposure to OCR, NLP, or machine learning technologies.
• Experience with Docker and Kubernetes.
• AWS certifications.
• Familiarity with insurance or financial document types.
• Experience with agile methodology.

Responsibilities

• Design, develop, test, and maintain scalable backend services supporting intelligent document processing workflows.
• Build cloud-native applications on AWS, leveraging managed services to deliver secure, resilient, and highly available systems.
• Develop and optimize automated document workflows, including ingestion, classification, extraction, and validation pipelines.
• Own service-level concerns including performance, reliability, observability, and cost efficiency.
• Implement monitoring, logging, alerting, and fault-tolerant patterns.
• Collaborate with cross-functional partners to translate business needs into well-architected software solutions.
• Participate in system design discussions, code reviews, and technical decision-making.
• Contribute to CI/CD pipelines and infrastructure-as-code.
• Author and maintain technical documentation and runbooks.
• Evaluate emerging technologies and contribute to roadmap discussions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level