Senior Software Engineer

Exol•Wilmington, MA

17h•Hybrid

About The Position

Symbotic is seeking a Software Engineer to join its Applications team. This role involves supporting core user interfaces and software for automated warehouses, extending mission-critical applications with new customer requirements and functionality, and resolving complex support issues. The Applications Team is responsible for operator-facing desktop software that manages warehouse automation systems, providing real-time information on inbound/outbound flow, system health, bot tracking, and operational decision-making. The successful candidate will collaborate with cross-functional teams to ensure product robustness, performance, and reliability for daily customer operations.

Requirements

Degree in Computer Science, a related technical discipline, or equivalent professional experience.
Minimum of 8 years of professional software development experience maintaining and extending production-grade applications.
Strong proficiency in C# .NET and hands-on experience building desktop applications with WPF.
Working knowledge of modern web frontend technologies (JavaScript, TypeScript, React, or Node.js).
Experience troubleshooting, debugging, and resolving issues in distributed, high-availability production environments.

Responsibilities

Design, implement, and test new functionality for existing desktop and web applications, primarily utilizing C# .NET and WPF, with contributions to JavaScript/React codebases.
Investigate, troubleshoot, and resolve complex support escalations and bugs for software running 24/7 across multiple customer deployments.
Actively identify and address technical debt, refactor legacy code, and optimize application performance to improve long-term system stability and maintainability.
Maintain and enhance event-driven integrations between user interfaces and on-premise warehouse services using REST APIs, RabbitMQ, and SignalR.
Write clean, testable code, contribute to automated testing suites, and participate in peer code reviews to uphold engineering standards.
Partner with Product Managers, QA, and Customer Support teams to understand user needs, reproduce field issues, and deliver robust technical solutions.