Senior Software Engineer - GTM Systems

IntercomSan Francisco, CA
47d$207,000 - $247,000Hybrid

About The Position

We're looking for a Senior Software Engineer to join our GTM Systems team. This role sits at the intersection of engineering, data, and business operations. You'll be building the tools and systems that power our go-to-market teams, working across Salesforce and other internal platforms, and shaping how our revenue teams operate at scale. You'll combine strong engineering skills with a curiosity for business processes, tackling ambiguous problems and turning them into clear, scalable solutions.

Requirements

  • Strong Python, SQL and Apex programming skills, proficiency in Python and Apex programming is essential, as Python will be the primary programming environment for most development tasks outside of the Salesforce codebase.
  • Solid experience with data engineering/analytics tooling, especially Snowflake and DBT modelling
  • Comfort working in ambiguous spaces: able to frame problems, scope solutions, and iterate with stakeholders
  • Exposure to Salesforce and other GTM systems (eg. Outreach, LeanData, Clay, ZoomInfo), and an understanding of sales and marketing processes
  • Experience with backend or systems engineering - building APIs, integrations, or internal tooling
  • Excellent problem-solving and communication skills, especially in collaborative, cross-functional settings
  • Track record of operating at a Senior Engineer level: mentoring peers, leading projects, and delivering end-to-end solutions

Nice To Haves

  • Experience with agentic development or AI-powered internal tools
  • Background spanning both analytics engineering and software engineering
  • Experience with Node.js, React
  • Familiarity with cloud infrastructure and deployment (AWS, GCP, or similar)

Responsibilities

  • Design, build, and maintain scalable internal systems to support GTM workflows.
  • Work closely with stakeholders to translate fuzzy business needs into clear technical solutions
  • Contribute to the data layer: modelling, transforming, and integrating data from different sources (e.g. Salesforce, Snowflake)
  • Build and extend agentic/AI-driven tooling to accelerate workflows
  • Contribute to technical design and code reviews, ensuring high-quality, maintainable code
  • Mentor and support other engineers, helping to grow technical depth within the team
  • Balance speed and long-term scalability, knowing when to prototype and when to harden solutions

Benefits

  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews - great work is rewarded!
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for Intercomrades, friends, and family!

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Industry

Professional, Scientific, and Technical Services

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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