Senior Social Media Specialist

SHEIN•Los Angeles, CA

6d•Onsite

About The Position

We’re seeking a full-time Senior Social Media Specialist for our Los Angeles-based corporate office. This person is chronically online, culturally fluent, and insight-driven. They live on the internet, know what's trending, and they understand how fast culture, fashion, and social media move in real time. They will help SHEIN show up online in ways that are fun and relevant by thinking like a consumer to ultimately drive engagement growth.

Requirements

4+ years of experience in social media marketing, preferably with a consumer brand.
Passion and subject matter expertise for Fashion, as well as pop culture, including music, tv/film, sports, and entertainment.
Familiarity with social media management tools for analytics, scheduling & social listening (e.g. Sprinklr, Dash Social, native social platforms).
Strong quantitative and qualitative analytics skills with experience presenting metrics and progress to goal to senior leadership.
Excellent oral and written skills with strong attention to detail, grammar, brand tone, and voice.
Deep understanding of social media platforms and the type of language across Instagram, TikTok, Facebook, X, Threads, YouTube, Pinterest, and Discord.
Experience overseeing social media strategy and execution across multiple channels.
Experience working cross-functionally with marketing teams and with a wide range of stakeholders.
Must have a curious, proactive mindset with a passion for continuously testing, learning, and pushing boundaries.
Ability to take the lead and manage a team.
Proven track record of delivering high quality social media campaigns in very dynamic environments.
Travel is expected for this role.

Nice To Haves

Content creation experience and editing skills are a plus.

Responsibilities

Deep knowledge of memes, social trends, pop culture, fashion moments, viral topics, and internet language
Identify cultural moments early and flag opportunities for SHEIN to participate quickly and authentically
Use social listening tools to uncover consumer behavior, sentiment, and emerging conversations to help inform owned content
Track content performance against KPIs and turn data into clear, actionable takeaways (what worked, what didn’t, and why)
Keep up with platform updates, algorithm shifts, and new features
Identify moments to post outside of planned campaigns
Assist with content creation & content calendar management
Actively monitor on and off-brand channels
Strong written communication with a sharp grasp of brand and internet tone + humor
Foster relationships with creators, influencers, and brand partners
Know when to jump into a conversation and when not to
Identify reactive opportunities that can be amplified beyond social
Bring proactive ideas
Think beyond aesthetics: understand WHY content/trend works, not just what looks good
Provide input and support to the broader social, PR, influencer, and marketing team with ideation, strategy, and research

Benefits

Bonus eligible
Healthcare (medical, dental, vision, prescription drugs)
Health Savings Account with Employer Funding
Flexible Spending Accounts (Healthcare and Dependent care)
Company-Paid Basic Life/AD&D insurance
Company-Paid Short-Term and Long-Term Disability
Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
Employee Assistance Program
Business Travel Accident Insurance
401(k) Savings Plan with discretionary company match and access to a financial advisor
Vacation, paid holidays, floating holiday and sick days
Employee discounts
Free weekly catered lunch
Dog-friendly office (available at select locations)
Free gym access (available at select locations)
Free swag giveaways
Annual Holiday Party
Invitations to pop-ups and other company events
Complimentary daily office snacks and beverages