Senior Site Specialist - Bioreactor Lab Support

Thermo Fisher Scientific•Cambridge, MA

1d•$20 - $29•Onsite

About The Position

Bioreactor Lab Support When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. We help customers in finding cures for cancer, protect the environment, or make sure our food is safe. You’ll be supported in achieving your career goals and your work will have real-word impact! Location/Division Specific Information At Unity Lab Services we focus on service delivery excellence. Specific activities include the support of Research and Development, Technical Development, Manufacturing and Quality Control. We encourage strong communication skills with a customer centric demeanor. This position is located in Cambridge, MA What you will do: You will follow well defined procedures & safety requirements as outlined by Best Practices, SOP’s & Work Instructions, as well as take directions from Team Lead and/or Supervisor regarding daily duties. You will make well thought relevant decisions and apply available resources to meet customer requirements. In this role you will analyze, maintain, and reconcile various reports. You must contact your supervisor to discuss any customer issues or potential problems. Must achieve personal growth & development by staying abreast of new policies and improvements, listen to customer concerns, effectively diffuse dissatisfaction, and quickly identify course of action with a goal of first call resolution within established turnaround times. Must embrace Practical Process Improvement (PPI) methodologies and positively represent Thermo Fisher Scientific at all times throughout customer locations. You must actively promote a safety-first atmosphere. Job-Specific Duties may include: • Assemble, disassembly, cleaning, and set up of bioreactors. Maintain inventory for consumables, and equipment components. CIP/SIP of laboratory skids and apparatus, use of autoclaves for sterilization Initial flushing of ATF filters. Filter cleaning process, weekly QC's for autoclave (BI and DART testing), instrument maintenance scheduling. • Utilization of Good Documentation Practices in all record keeping maintaining metric data for work performed. Instrument verifications and calibrations following customer and manufacturers protocols. Tracking lab equipment information including calibration schedules, open work orders, and equipment status using Computerized Maintenance Management System (CCMS)

Requirements

High School Diploma or GED required
Proven excellence in customer service skills, detail oriented problem solver
Computer/software skills (i.e. Outlook, Excel, Word, PowerPoint)
Must possess a strong desire to serve the customer, and the interpersonal skills to deal with various levels of personnel at the customer site.
Must maintain Thermo Fisher Scientifics’ Four-I Values

Nice To Haves

Bachelor’s Degree in biology, chemistry, biochemistry, (bio)chemical engineering, biomedical engineering, or a related field (preferred)
0-2+years Experience in a process development / manufacturing environment preferred

Responsibilities

Assemble, disassembly, cleaning, and set up of bioreactors.
Maintain inventory for consumables, and equipment components.
CIP/SIP of laboratory skids and apparatus, use of autoclaves for sterilization
Initial flushing of ATF filters.
Filter cleaning process, weekly QC's for autoclave (BI and DART testing), instrument maintenance scheduling.
Utilization of Good Documentation Practices in all record keeping maintaining metric data for work performed.
Instrument verifications and calibrations following customer and manufacturers protocols.
Tracking lab equipment information including calibration schedules, open work orders, and equipment status using Computerized Maintenance Management System (CCMS)