Senior Site Specialist

Thermo Fisher Scientific • Indianapolis, IN

2d • Onsite

About The Position

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. Location/Division Specific Information How do we make an Significant impact? Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and elite service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs. What will you do? This position directs the daily workflow for a small team under the direction of the site lead and/or supervisor, enabling the team to consistently deliver high levels of customer service in support of our contractual obligations. May oversee service offerings including but not limited to: order/stockroom/dock management, procurement, material handling, chemical tracking, glass wash, media/reagent preparation, and cell culture support operations. Effectively lead a diverse cross-functional team of on-site lab specialists. Responsible for complete employee lifecycle management: new hire selection, identification of training needs and solutions, coordinating development training, and employee performance evaluations. Deliver on committed contractual scope of work. Assist with supervising business metrics. Act as liaison between customer and Thermo Fisher Scientific; Coordinate onsite vendor escorting and customer visits as the site subject-matter expert, and act as a resource to identify savings and opportunities. Implement SOPs, conduct site audits, and assist with completion of annual physical inventory. Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives. Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively. Be involved with and support safety programs such as hazard identification, conduct inspections and incident reporting/investigations as required. May perform other responsibilities as assigned by management

Requirements

• High school diploma or equivalent required.
• 3+ years of progressive, proven experience required
• Experience working in Good x Practice (GxP) environment and International Air Transport Association (IATA)/ U.S. Department of Transportation (DOT) Hazardous Goods certification required, knowledge of OSHA General Industry requirements are also a plus.
• Leadership abilities and interpersonal skills are required to lead and enhance team culture
• Strong verbal and written communication skills. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality.
• Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software.
• Possesses strong analytical abilities to problem solve, make timely decisions, re-balance staff workloads, and coordinate multiple overlapping priorities, while functioning in a fast-paced work environment
• Requires the ability to lift, push, and pull 30-40 pounds consistently; lift 50 pounds occasionally, including operation and use of pushcarts, pallet jacks, forklifts, etc.
• Regularly required to stand or walk for prolonged periods.
• Ability to work overtime, as needed.

Nice To Haves

• Associate degree in a related field preferred, or a combination of education and experience that demonstrates the required skills.
• Military Service/Training in lieu of a degree may also be considered.

Responsibilities

• Directs the daily workflow for a small team under the direction of the site lead and/or supervisor, enabling the team to consistently deliver high levels of customer service in support of our contractual obligations.
• May oversee service offerings including but not limited to: order/stockroom/dock management, procurement, material handling, chemical tracking, glass wash, media/reagent preparation, and cell culture support operations.
• Effectively lead a diverse cross-functional team of on-site lab specialists.
• Responsible for complete employee lifecycle management: new hire selection, identification of training needs and solutions, coordinating development training, and employee performance evaluations.
• Deliver on committed contractual scope of work.
• Assist with supervising business metrics.
• Act as liaison between customer and Thermo Fisher Scientific
• Coordinate onsite vendor escorting and customer visits as the site subject-matter expert, and act as a resource to identify savings and opportunities.
• Implement SOPs, conduct site audits, and assist with completion of annual physical inventory.
• Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives.
• Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively.
• Be involved with and support safety programs such as hazard identification, conduct inspections and incident reporting/investigations as required.
• May perform other responsibilities as assigned by management

Benefits

• We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits.
• Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects.
• We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees