About The Position
We're looking for a SRE that will work directly with customers to ensure successful Teleport deployments. You will meet regularly with customers, understand pain points blocking deployments and remove roadblocks. This includes writing and fixing IaC deployments (like Helm charts), developing workarounds, and writing Go code to fix bugs and implement small features. For more complex issues, you will work with customers to articulate the problem they are trying to solve, gather requirements, and make the business case to the product and engineering teams to invest in resolving the issue.
Requirements
- Excellent communication skills.
- Willing to travel to customer sites.
- Infrastructure as Code (IaC) experience (like Terraform, Ansible, Helm).
- Linux systems engineering experience.
- Go or Rust experience.
- As we are a startup, you should be comfortable changing the area of focus and working directly with customers.
Responsibilities
- This job sits at the intersection of product, engineering, and revenue.
- You won't just work closely with the engineering team, you will be on the engineering team.
- The range of problem solving includes networking, performance, security and integrations with existing systems.
- Most of the code you will write will be open source.
- Our products are loved by their users, you'll get to meet them regularly.
Benefits
- Extensive health coverage
- Annual expense budget
- Rest & recovery policies that maximize leave and your ability to recharge
- Investment in your future with retirement savings plans
- Equity in a US $1.1-bn business
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
