Senior Services Outreach Specialist

Eastern Idaho Community Action Partnership•Idaho Falls, ID

1d•Remote

About The Position

The Senior Services Outreach Specialist at Eastern Idaho Community Action Partnership (EICAP) is responsible for implementing and expanding the Area Agency on Aging's National Family Caregiver Support Programs. This includes coordinating and leading efforts such as the Caregiver Support Group, Grandparents Raising Grandchildren Support Group, and Powerful Tools for Caregivers workshops, aiming to connect family caregivers with essential support and resources. Additionally, the specialist serves as an Outreach Coordinator under the guidelines of the Medicare Improvements for Patient and Provider Act. In this capacity, they coordinate the Senior Medicare Patrol volunteer program, recruit and train volunteers, educate Medicare beneficiaries and their families about fraud prevention, and assist local organizations in becoming host agencies for Medicare Improvement for Patients and Providers Act programs. This is a remote, full-time position, providing services directly in the communities across Bannock, Bear Lake, Bingham, Caribou, Franklin, Oneida, and Power counties, and does not report to the Idaho Falls main office.

Requirements

High school diploma required
Minimum of one year of employment experience in social work, nursing, public health, geriatrics, administration, or community organization
Excellent communication skills in English
Strong organizational skills and ability to prioritize tasks
Proficiency in computer usage and common office software
Valid Idaho driver's license
Good driving record
Proof of automobile insurance
Completion of training modules for the Senior Medicare Patrol and the Medicare Improvement for Patients and Provider Act programs within 90 days of employment
Ability to pass an Intellicorp SSN Verification and Criminal History Search, and Motor Vehicle Records Check
Ability to pass pre-employment drug testing

Nice To Haves

Bachelor's degree preferred
Previous experience in public relations and volunteerism is preferred
Proficiency in Spanish is an asset

Responsibilities

Coordinate and administer National Family Caregiver Support Programs, including support groups and workshops
Collect and report data for federal, state, and internal reports
Conduct outreach activities to raise awareness and advocate for family caregivers
Coordinate the Senior Medicare Patrol volunteer program and train volunteers
Educate Medicare beneficiaries and their families about fraud prevention
Assist local organizations in becoming host agencies for Medicare programs
Maintain confidentiality and adhere to program guidelines
Collaborate with clients, co-workers, and other agencies in a professional and cooperative manner

Benefits

Competitive salary
Comprehensive benefits package
Opportunities for professional development
403(b) Retirement Plan with 6% employer match
Health Insurance (multiple plan options; EICAP pays the majority of your premium and 60% of dependent premiums)
Employer-funded Health Reimbursement Arrangement (HRA)
Dental & Vision Insurance (60% of employee and dependent premiums covered)
100% employer-paid life insurance, with optional supplemental coverage
Employer-paid telehealth and virtual mental health services
Employee Assistance Program (EAP)
Flexible Spending Accounts (FSA & Dependent Care FSA)
Optional employee-paid benefits (legal assistance, identity protection, pet benefits, and more)
Paid holidays, sick leave and vacation