Senior Services Case Aide

Jewish Family and Children's Service of Minnesota • Golden Valley, MN

1d • $26 • Hybrid

About The Position

We believe that seniors of all ages have important contributions to make in their own lives, the lives of their loved ones and in their communities. As they age, we aim to support seniors to continue living fulfilling, meaningful, healthy and safe lives. We also seek to support caregivers in a variety of ways as they navigate new experiences, their needs, and the needs of their loved ones. The Senior Services Case Aide will primarily be responsible for providing administrative support to the Senior Services department. The Senior Services Case Aide will also complete indirect client services by providing direct administrative support to the Holocaust Survivor Program and other Senior Services programs. Tasks may include maintaining resources, mailing, data entry, data gathering and project coordination. There is minimal direct client work in this position. The hired candidate must have the ability to work independently, maintain high levels of organization and attention to detail, and have a strong desire to be a member of a team. The ideal candidate will have an interest in supporting the work being done by the Senior Services team to support clients and family caregivers. Russian-speaking candidates highly encouraged to apply.

Agency Information:
JFCS is a multi-faceted human services agency with the mission to provide essential services to people of all ages and backgrounds to sustain healthy relationships, ease suffering and offer support in times of need. JFCS is a place where you can put your values to work every day. You will be able to:
Make a positive difference in the lives of others
Feel energized to give your best effort and enjoy a healthy work/life balance
Learn, grow and accomplish new things
JFCS serves and employs people of all cultures and faith traditions and highly values inclusion and diversity. Employment opportunities are available to all without regard for race, color, national or ethnic origin, religion, age, sex, gender, gender identity and expression, sexual orientation, marital status, veteran status, disability. AA/EEO

Requirements

• High school diploma or equivalent.
• At least one year of full-time employment in a general office support position in a professional office setting, or educational equivalent.
• Proficient user of Microsoft Office suite of programs and Adobe Acrobat.
• Current Minnesota driver’s license, safe driving record, auto insurance, and regular and consistent access to a motor vehicle.
• Excellent organizational skills, attention to detail, and ability to prioritize multiple tasks.
• Strong, clear professional boundaries.
• Excellent written and oral communication skills.
• Ability to work creatively and collaboratively with colleagues in Senior Services and other departments.
• Working or otherwise developing relationships with people from diverse backgrounds, such as differences related to culture, religion, financial resources, race, national origin, age, gender, gender identity and expression, sexual orientation, and abilities.
• Sincere commitment to consistently reflecting JFCS’s mission and values: compassion; inclusion; innovation; integrity; and collaboration.
• Actively contributes to the agency community by participating in committees, workgroups, or other collaborative efforts that support agency goals and foster a positive work environment.

Nice To Haves

• Bilingual in Russian highly preferred.
• Experience with electronic health record systems preferred.

Responsibilities

• Manage monthly gift card distribution and caregiver timesheets.
• Maintain departmental records on service utilization.
• Develop system for storing needed documents.
• Lead annual gift card distribution program.
• Oversee and assist with Peer Review process.
• Faxing, paperwork and file preparation, mailings, and other administrative duties.
• Research resources and maintain resource listing.
• Serve as liaison to Volunteer Services for Hag Sameach extended visits.
• Case management coverage tasks such as paperwork drop off/pick up and bringing food to clients in need.
• Accompany case managers to client appointments as needed.

Benefits

• 401(k) with match, life and long-term disability insurance, flexible spending account, and access to other benefits including vision and dental
• Work-life balance including 25 hour work week, generous vacation and wellness time, paid family and medical leave, many federal and Jewish holidays off, flexible schedule, and the option to work up to 60% time from home
• Four Summer Friday half-days
• Agency funded external trainings
• Mileage and parking reimbursement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED