About The Position

Capgemini is seeking a ServiceNow Platform Architect with extensive consultative and hands-on experience, including a proven track record of successful deployments. The ideal candidate will demonstrate their in-depth technical knowledge of the ServiceNow platform by working hand-in-hand with our customers, and platform developers in ensuring that the right solution is implanted that meets best in class technical and practical standards. As a Platform Architect you will be a technical consultant working to develop, design and own technical solutions on the ServiceNow platform. You will provide best practice platform guidance for our clients, as well as work closely with key members of the Capgemini project team to ensure a timely and technically sound implementation or enhancement of the ServiceNow platform.

Requirements

  • Minimum 3-years hands-on experience as ServiceNow Platform Architect
  • Expertise with JavaScript and ServiceNow JavaScript API's
  • Extensive Architect and/or Developer level experience with at least two primary ServiceNow applications, including: ITSM SPM CSM ITOM HR GRC ITAM Employee Center Portal Integration HUB (including integration development using REST, SOAP, etc.)
  • Minimum 5 years IT related experience
  • CSA Certification required
  • Excellent written, verbal and presentation communication skills.
  • Experience leading and directing multiple projects simultaneously.
  • Proven leadership ability

Nice To Haves

  • ServiceNow Implementation Specialist certification a plus
  • External Client consulting experience preferred

Responsibilities

  • Create custom business rules and client scripts, including UI policies/scripts, ACLs, and Data Policies
  • Create overall technical architecture for ServiceNow implementations that aligns to customer business requirements
  • Contribute and participate in Scrum calls
  • Build current platform knowledge by learning new modules
  • Provide tech best practices, architecture and code review
  • Uphold excellent time management, organizational skills and creative problem-solving.
  • Remain innovative, creative, self-directed…a great leader and team player with a record of accomplishment in managing multiple complex tasks
  • Maintain current certifications, keep up to date on all Delta releases

Benefits

  • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
  • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
  • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
  • Life and disability insurance
  • Employee assistance programs
  • Other benefits as provided by local policy and eligibility

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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