Senior ServiceNow Developer
steampunk•McLean, VA
15h
About The Position
Steampunk is looking for a Senior ServiceNow Developer to support one of our federal customers. This leader will help lead the effort to modernize the agency information security program. The ideal candidate will be a self-starter, who enjoys applying the latest technology to modernize enterprise IT delivery and risk management. The candidate must have a proven ability to learn quickly and leverage ServiceNow to solve real world problems and deliver solutions to promote security automation and process improvement.
Requirements
- 5-10+ years of experience supporting Enterprise IT programs.
- Experience with Service Now modules preferred (ITSM, CMDB, etc.).
- Experience with federal policy and NIST RMF a plus.
- Approved technical certification ServiceNow Certified Systems Administrator (CSA) Required
- ServiceNow Certified Application Developer (CAD) Preferred
Responsibilities
- Supports Service Now team to develop and mature CMDB, ITSM, and other modules by organizing and applying updated policy and workflows.
- Drives development of business process into Service Now applications to create self service catalog improvements.
- Develops solutions within the ServiceNow environment for applications, forms, workflows, UI, Business Rules, ACLs, Catalog Items, and any other ServiceNow related configurations required to support client process improvements.
- Provides expertise in ServiceNOW data loads, transform maps, and XMLs.
- Provides advanced troubleshooting in ServiceNOW for a variety of difficult software problems and bug fixes.
- Develops and maintains process mapping, depicting processes and workflows across organizational boundaries.
- Translates requirements and develops fully functional features by working closely with the team lead and stakeholders.
- Works with process owners to document current processes and re-design those processes in custom ServiceNow workflows to be more efficient
- Develops and maintains ServiceNOW and JIRA dashboard(s) for performance reporting.
- Provides ongoing implementation, change management, and strategic communications and documentation support.
- Utilizes Agile methodologies for ServiceNOW development and maintain Dev-Test-Prod pipelines
- Demonstrates strong understanding of API integrations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
