Senior ServiceNow Developer
About The Position
Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we’re redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure. Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,000 experts, scientists, engineers, geologists, and technical specialists, embedded in a people-focused culture, prioritizing the well-being of our employees, clients, and the communities we serve. We partner with clients to deliver smart, data-driven solutions to complex environmental and infrastructure challenges. We don’t just solve problems; we help shape a more sustainable future. Join a people-first culture that values your well-being, empowers your growth, and amplifies your impact. At Verdantas, your career goes beyond the expected, and your work helps build a better world. Ready to shape the future of resilient communities?
Requirements
- ServiceNow Certified System Administrator (CSA)
- 5-7+ years of ServiceNow development experience in medium-to-large enterprise environments.
- Strong proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow scripting best practices.
- Hands-on experience with: ITSM Suite (Incident, Problem, Change, Request); CMDB & Discovery; IntegrationHub & API integrations; Service Portal development
- Deep knowledge of ServiceNow data structures, ACLs, roles, and security models.
- Experience working in Agile/Scrum development cycles.
- Strong analytical, documentation, and communication skills.
Nice To Haves
- Experience with: ITOM (Discovery, Service Mapping, Event Mgmt); ITAM / Hardware Asset Management; HR Service Delivery; Automation Engine / RPA; DevOps integrations
- Knowledge of enterprise infrastructure (Windows/Linux servers, networks, cloud services)
- Strong problem-solving skills with the ability to handle complex technical challenges.
- Ability to lead technical discussions and provide clear recommendations.
- Collaboration mindset with strong stakeholder management abilities.
- Excellent documentation and communication skills.
Responsibilities
- Design and develop complex ServiceNow applications, including custom scoped apps, modules, and advanced configurations.
- Build and enhance workflows, Flow Designer flows, business rules, UI policies, client scripts, Script Includes, and custom widgets.
- Develop integrations with external systems using REST/SOAP APIs, MID Server, IntegrationHub, and automation tools.
- Implement and maintain ITSM processes (Incident, Problem, Change, Request, CMDB) and extend into ITOM, ITAM, HRSD, and CSM as needed.
- Configure and maintain Service Portal/Employee Service Center interfaces, catalog items, and record producers.
- Provide architectural guidance on ServiceNow design, performance standards, and long-term platform strategy.
- Ensure code quality through peer reviews, reusable code patterns, and best-practice implementation.
- Maintain platform security, ACLs, roles, and data protection policies.
- Manage update sets, system migrations, and release planning across non-prod and production instances.
- Support CMDB architecture, data model design, and CI class normalization.
- Assist in configuration and troubleshooting of Discovery patterns, probes, sensors, and Service Mapping.
- Collaborate with infrastructure teams to ensure accurate CI data and integration health.
- Lead technical implementation efforts for new modules and cross-functional ServiceNow projects.
- Partner with process owners to translate business needs into functional and technical requirements.
- Provide mentorship to junior developers and administrators.
- Serve as the technical escalation point for complex ServiceNow issues.
- Perform system testing, future automated testing, validation, and regression review.
- Assist in resolving advanced platform issues, defects, and integration problems.
- Ensure change management practices are followed for all platform deployments.
Benefits
- Flexible Work Environment
- Paid Parental Leave
- Medical
- Dental
- Vision
- Life and AD&D Insurance
- Short-Term and Long-Term Disability
- 401(k) with Company Match
- Paid Time Off + Holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
