Hospitality Specialist

Ricoh • Omaha, NE

3h • Onsite

About The Position

This position provides consistent and high-quality food and beverage setup and service to clients, ensuring the smooth delivery of conference and function services. Responsibilities include setting up and breaking down conference rooms according to event orders, maintaining cleanliness standards for kitchens, equipment, and meeting rooms, and assembling/arranging conference equipment. The role also involves general office maintenance such as trash removal, cleaning, ordering, and restocking kitchens, pantries, and supplies. Additionally, this position may encompass general clerical, reception, copying, mail services, shipping and receiving, sorting, distributing, and handling incoming and outgoing mail. This role reports directly to the Site Manager or Assistant Site Manager.

Requirements

• Requires high school diploma or GED
• May require a valid driver's license and minimum levels of auto insurance coverage per Ricoh policy
• Ability to communicate clearly both verbally and in writing
• Capable of working in a fast paced environment
• Excellent customer service skills and organization skills
• Basic computer and office equipment skills
• Ability to meet/exceed customer expectations
• Ability to follow directions
• Maintain a clean and safe work area
• Ability to work as a team or individually

Nice To Haves

• 1-2 years of related hospitality and office experience is preferred

Responsibilities

• Ensure excellent and professional client service at all times
• Lead in coordinating meeting rooms and events
• Ability to train team members on responsibilities and tasks associated with the position
• Conference room, function and event set-ups/ break downs (tables, chairs, podiums, and divider wall adjustments, including setting up catered food, ice, refreshments, cups, plates, plastic ware, napkins, etc.)
• Undertake general waiting and service duties of food and beverages
• Follow hygienic food and beverage handling procedures
• Provide general assistance in cleaning kitchen and function areas, as directed
• Manage conference/hospitality calendar, greet clients and guests
• Conference room sweeps (adjust chairs, wipe down tables, stock supplies, adjust blinds)
• Flip chart, white boards and cork board set-up and assembly
• Food preparation set-up & break down for client meetings, parties & company events
• Maintaining kitchens and cleaning kitchen equipment including coffee machines, refrigerators, microwaves, ice machines, etc.
• Loading dishwasher with items used by the client personnel
• Ordering and keeping track of inventory for supplies, food, beverages, etc. for kitchens, conference rooms and pantries
• Maintain occasional cleaning duties as needed in the office or building locations (i.e. trash removal, dusting, cleaning and restocking restrooms break rooms, sweeping and mopping floors, vacuuming, window washing)
• May perform general clerical, copy center, mail and delivery duties such as distributing office supplies, packages, fax transmissions and mail to company personnel and/or designated drop-off points as required
• Performs other job duties as assigned

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 251-500 employees