Seamless Migration -posted 3 months ago
Full-time • Senior

Seamless Migration is seeking a career and customer oriented Senior ServiceNow Developer to join our team to support current and prospective clients. The role involves configuring and customizing ServiceNow modules including ITSM, HRSD, PSDS, SPM, and FSM. The developer will be responsible for developing custom applications, workflows, forms, business rules, UI policies, client scripts, and integrations. Additionally, the position requires implementing Catalog Builder to enable delegated development and empower teams to create/manage service requests. The developer will also configure SLAs, playbooks, assignment rules, and notifications to automate service delivery, perform data migrations from legacy platforms into ServiceNow, and build and maintain dashboards, custom reports, and portals for actionable insights. The role includes supporting integrations with third-party systems, participating in Agile ceremonies, providing Go-Live support, maintaining technical documentation, and collaborating with architects, project managers, and stakeholders to ensure alignment with platform best practices and security standards.

  • Configure and customize ServiceNow modules including ITSM, HRSD, PSDS, SPM, and FSM.
  • Develop custom applications, workflows, forms, business rules, UI policies, client scripts, and integrations.
  • Implement Catalog Builder to enable delegated development and empower teams to create/manage service requests.
  • Configure SLAs, playbooks, assignment rules, and notifications to automate service delivery.
  • Perform data migrations from legacy platforms into ServiceNow.
  • Build and maintain dashboards, custom reports, and portals for actionable insights.
  • Support integrations with third-party systems through spokes, data sources, and CMDB mappings.
  • Participate in Agile ceremonies (sprint planning, reviews, retrospectives, daily standups).
  • Provide Go-Live support and hypercare, troubleshooting issues, and ensuring smooth adoption.
  • Maintain technical documentation, system specifications, and end-user 'how-to' guides.
  • Collaborate with architects, project managers, and stakeholders to ensure alignment with platform best practices and security standards.
  • 3+ years of hands-on ServiceNow development experience across multiple modules (ITSM, HRSD, SPM, FSM, or equivalent).
  • Certified ServiceNow System Administrator.
  • Proven background in configuring and customizing ServiceNow applications (workflows, forms, business rules, client scripts, UI policies).
  • Experience with data migration from legacy systems into ServiceNow.
  • Familiarity with integrations (REST, SOAP, APIs, MID Server, or spokes).
  • Proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow Studio/App Engine.
  • Knowledge of building dashboards, reports, portals, and Catalog Builder for delegated development.
  • One or more CIS certifications (e.g., ITSM, HRSD, SPM, FSM).
  • ServiceNow Certified Application Developer (CAD).
  • 100% paid Medical, Dental & Vision for our employees.
  • 6% 401K match (Vested Immediately).
  • 29 Days' PTO.
  • Flexible Work Schedule.
  • Tuition/Certification Reimbursement.
  • Growth Opportunities within an Emerging Defense Company.
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