Senior ServiceNow Administrator/Developer

Govcio LLCDC
119d$130,000 - $140,000

About The Position

GovCIO is currently hiring a Senior ServiceNow Administrator/Developer to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be located in Washington, DC and is a hybrid remote position.

Requirements

  • Bachelor's with 8+ years (or commensurate experience).
  • Minimum of 6 years of overall IT experience.
  • Minimum of 6+ years of experience as a ServiceNow developer in various roles.
  • Thorough knowledge of the ServiceNow System.
  • Experience with JavaScript, HTML, CSS, Jelly, HTTP, XML.
  • Experience in REST, SOAP services, etc.
  • An understanding of ITIL and/or ITIL Certified.
  • Strong communication skills (written and verbal), strong interpersonal skills, customer-centric attitude.
  • Clearance Required: US citizenship is required to acquire a Top Secret Clearance.

Nice To Haves

  • ServiceNow Administrator Certification.
  • ITIL Foundation Certified.
  • ServiceNow Developer Certifications.
  • ServiceNow Certified Implementation Specialist.

Responsibilities

  • Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness.
  • Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes.
  • Capable of working independently as well as collaboratively with remote teams and clients.
  • Design and develop queries, reports and dashboards.
  • Design and configure ServiceNow modules and forms.
  • Administer ServiceNow applications, including updating security and workflow configurations.
  • Design and develop scoped applications as well as a service portal.
  • Provide additional support based on subject matter expertise.

Benefits

  • Employee Assistance Program (EAP).
  • Corporate Discounts.
  • Learning & Development platform, to include certification preparation content.
  • Training, Education and Certification Assistance.
  • Referral Bonus Program.
  • Internal Mobility Program.
  • Pet Insurance.
  • Flexible Work Environment.

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Education Level

Bachelor's degree

Number of Employees

1,001-5,000 employees

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