Senior Service Coordinator

DEVELOPMENTAL PATHWAYS•Aurora, CO

3d•$24 - $27•Hybrid

About The Position

Developmental Pathways (DP) has an opportunity for a Senior Service Coordinator (SC) in our Early Intervention Department. The Senior Service Coordinator will coordinate support services or therapeutic intervention for children living in a variety of settings. The Senior Service Coordinator communicates with a broad team of providers which may include professionals, direct care employees, families, and natural supports chosen by the individual/family being served. The Senior Coordinator provides leadership and mentoring to Coordinator positions and problem-solves difficult situations with the management team, families, and providers. Senior Coordinators are peer leaders and engage teammates with integrity and authenticity. A Senior Coordinator is an empathetic, collaborative, and action-oriented employee with a desire to make an impact in the community and within our teams. This role offers a 4-day, 40-hour work week, Monday-Thursday. DP operates a primarily hybrid work environment with in-person requirements at our Aurora, Colorado office. The frequency of on-site work varies by department and is subject to change based on operational needs.

Requirements

Bachelor’s degree, OR five (5) years’ experience in the field of developmental disabilities, OR a combination of education and experience appropriate to the requirements of the position

Nice To Haves

Experience with Child Find and/or Part C laws and regulations
Working knowledge of the developmental disability system, rules, and regulations
Two (2) years’ experience in service coordination/case management at Developmental Pathways or similar agency; (Early Childhood Services only- Early Intervention service coordination experience; May substitute MA Degree for 1 year of service coordination experience)

Responsibilities

Mentor and support colleagues and provides direct training as requested or assigned in the areas of core competencies and specialty areas
Coordinate potential services and/or providers to meet individual needs as determined in the individual plan (IFSP)
Develop and review IFSP/FSP with family and multidisciplinary team
Schedule and facilitate meetings with individuals and families in services
Counsel individuals and families to determine priorities for services
Organize new service request(s) to the appropriate entity for eligibility determination and provides support throughout that process
Monitor health and safety issues, advises and counsels as necessary; facilitates referral to other agencies
Ensure Division of Intellectual and Developmental Disabilities/DIDD rules and regulations, Part C law, and agency policies and procedures are adhered to in the provision of services
Attend and present at resource fairs, CICC meetings, and public awareness events to communicate information about programs and services
Document case notes, TCM notes, and data entry in UNICORN in a timely manner as outlined by department expectations
Serve as a liaison to effectively communicate and work with a large cross-section of stakeholders including Pathways departments and outside entities to interpret documents, request data updates, and convey program/policy changes
Actively develop collaborative relationships with providers and Child Find staff and other community partners; participates in the state and local early childhood community task forces, work groups, advisory boards, and the Early Childhood Council
Problem solve, explore, communicate, and implement creative avenues to increase revenue for direct service and service coordination and ensures providers are paid appropriately and timely in accordance with the individuals IFSP/FSP
Integrate knowledge of rules, regulations, and requirements as related to serving diverse populations and the coordination of unusually challenging and complex client issues
Communicate regulatory changes and other pertinent information to the EI team as appropriate