About The Position

The Senior Server Engineer (Contract) is responsible for leading the engineering, troubleshooting, and optimization of enterprise messaging platforms including Microsoft 365 Exchange, Exchange on-premises, Proofpoint, Defender for Email, and Azure-based identity and security services. The role involves providing advanced support, assisting with migrations and modernization initiatives, enhancing security posture, and serving as a subject matter expert for email and messaging infrastructure.

Requirements

  • 7+ years professional experience supporting enterprise messaging systems.
  • Deep hands-on knowledge of Microsoft 365 Exchange Online, Exchange Server (2013/2016/2019), and hybrid Exchange coexistence and migrations.
  • Strong experience administering Proofpoint Essentials/Enterprise Protection and Defender for Email/Microsoft Defender for Office 365.
  • Strong troubleshooting skills in email routing, SMTP protocols, and DNS (MX, SPF, DMARC, DKIM).
  • Experience with Azure AD and identity integration.
  • Strong communication and documentation skills.
  • Ability to explain complex technical concepts clearly to leadership and non-technical audiences.
  • Capable of working independently with minimal supervision.
  • Excellent analytical and problem-solving capabilities.

Nice To Haves

  • PowerShell scripting for automation and reporting.
  • Experience working in government, education, financial, or regulated environments.
  • Familiarity with message trace tools, transport rule design, and Microsoft Purview compliance solutions.
  • Ability to provide architecture guidance and evaluation of new email security technologies.

Responsibilities

  • Lead administration and optimization of Microsoft 365 Exchange Online and on-prem Exchange infrastructure.
  • Manage mail flow, routing, retention policies, compliance, and hybrid configurations.
  • Support Exchange infrastructure upgrades, migrations, and service modernization.
  • Administer Proofpoint email security platform, including spam filtering, DLP policies, encryption settings, quarantine, and forensic analysis.
  • Manage Defender for Email (MDO) including ATP, anti-phishing, safe attachments, and threat intelligence.
  • Troubleshoot and analyze advanced email delivery, threat detection, and user issues.
  • Support Azure AD integration with M365 services, SSO, and hybrid identity synchronization.
  • Assist with security baselines, conditional access, and identity hardening recommendations.
  • Lead major incident resolution for messaging and email security services.
  • Perform root cause analysis and provide corrective and preventive action recommendations.
  • Develop dashboards and reporting for message flow trends, security detection, and Exchange and M365 service metrics.
  • Create or update operational SOPs, architecture diagrams, runbooks, and root cause and service reports.
  • Mentor internal engineering and operations staff as needed.

Benefits

  • Choose from two comprehensive medical plans through Blue Cross Blue Shield, with dental and vision coverage included.
  • Protect what matters most with life, critical illness, and accident insurance through Unum
  • Plan ahead and save with a Flexible Spending Account and Daycare FSA through Navia
  • Our Health Gap Insurance through Sun Life helps cover unexpected costs
  • Build your future with our 401(k) plan through The Standard. You’re eligible after just six months
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