Senior Security Operations Manager

Mass General Brigham • Boston, MA

1d • Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The Senior Security Operations Manager is responsible for overseeing the security operations within the hospital, ensuring a safe and secure environment for patients, staff, and visitors. This role involves managing security personnel, developing and implementing security policies, and coordinating emergency response efforts to mitigate risks and protect hospital assets. Mass General Brigham is committed to serving the community, enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. They recognize that increasing value and continuously improving quality are essential to maintaining excellence.

Requirements

• Bachelor's Degree Security required or Bachelor's Degree Criminal Justice required
• Experience in security management 5-7 years required
• Experience in a supervisory role 3-5 years required
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills, with the ability to work effectively with various populations.
• Proficient in security technologies, systems, and incident reporting tools.
• Strong problem-solving and critical-thinking skills.
• Committed to fostering a safe and secure environment for patients and staff.

Responsibilities

• Oversee day-to-day security operations, ensuring effective coverage across all hospital areas.
• Develop and implement security protocols, policies, and procedures to enhance safety and compliance.
• Supervise security personnel, providing training, guidance, and performance evaluations.
• Ensure adequate staffing levels and coordinate schedules for security team members.
• Lead and coordinate responses to security incidents, emergencies, and critical situations.
• Conduct thorough investigations of security breaches, incidents, and accidents, documenting findings and recommending improvements.

Benefits

• comprehensive benefits
• career advancement opportunities
• differentials
• premiums
• bonuses as applicable
• recognition programs designed to celebrate your contributions and support your professional growth

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees