Senior Scheduling Coordinator

Schuylkill • Allentown, PA

1d • Remote

About The Position

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Administers diagnostic tests, preadmission testing, rehab and/or physician appointment schedule for hospital departments and/or physician practices.

Requirements

• High School Diploma/GED
• 1 year scheduling experience within the Patient Access Center or Proficient in all basic scheduling procedures (e.g. DEXA, Echo, etc.) and has been trained on one or more complex diagnostic tests (e.g. IR, MRI) or experience scheduling physician appointments across multiple regions (Pocono, Lehigh Valley, Hazleton)

Responsibilities

• Gathers clinical information to ensure appropriate scheduling of screening and diagnostic test procedures and/or physician appointments.
• Coordinates schedules with patients, physician, office staff and/or ancillary department as necessary.
• Communicates and dispenses instructions and explains the necessary preps to the patient or their designee in terms they can understand.
• Identifies opportunities for improvement and work with management team to implement change.
• Provides floor support for both new and tenured scheduling staff on an as needed basis.
• Serves as a resource for Patient Access staff, physicians, departments and referring offices.
• Verifies and updates patient Demographic information.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees