Senior SAP Ariba & Procurement Consultant – Support

DyFlex Solutions

16h • Remote

About The Position

As a Senior Consultant – Support (Procurement & Ariba) , you will play a key role within DyFlex’s Digital Supply Chain Aftercare and Support practice , providing expert-level SAP Procurement and Ariba support to our customers. This role is ideal for a consulting professional who enjoys being the trusted go-to specialist for production support, incident resolution, service improvement, and customer success. You’ll work closely with clients to stabilise, optimise, and enhance their SAP Procurement and Ariba environments post-implementation, while contributing to continuous improvement initiatives and mentoring junior consultants. Remote / Flexible work from anywhere in Australia or New Zealand.

Requirements

• Strong functional experience in SAP Procurement and SAP Ariba support environments
• Proven experience supporting live SAP environments with a focus on stability, quality, and customer satisfaction
• Solid understanding of source-to-pay processes and procurement best practices
• Experience working across integrated SAP S/4HANA and Ariba landscapes
• Excellent problem-solving, analytical, and troubleshooting skills
• Strong communication skills with the ability to engage confidently with business and technical stakeholders
• Consulting or managed services background highly regarded
• Exposure to related Digital Supply Chain domains (e.g. Inventory, Logistics, Finance integration) is advantageous
• SAP Ariba and/or S/4HANA Procurement certification(s) highly regarded
• A proactive mindset with a passion for customer outcomes and continuous improvement

Responsibilities

• Provide senior-level functional support across SAP Procurement and SAP Ariba modules (e.g. Guided Buying, Buying & Invoicing, Sourcing, Contracts, Supplier Lifecycle)
• Act as the primary escalation point for complex production issues, incidents, and service requests
• Diagnose, troubleshoot, and resolve functional issues across integrated SAP S/4HANA and Ariba landscapes
• Collaborate with technical teams on root cause analysis, integrations, enhancements, and fixes
• Support patching, upgrades, releases, and regression testing activities
• Work directly with customers to understand issues, prioritise outcomes, and provide clear, pragmatic solutions
• Proactively identify opportunities for process optimisation, system improvements, and value realisation
• Prepare and maintain high-quality documentation including knowledge articles, solution notes, and handover materials
• Support minor enhancements and change requests from design through to deployment
• Mentor and support junior consultants within the support practice, contributing to capability uplift
• Participate in on-call or rostered support arrangements as required

Benefits

• Work with SAP’s latest technologies on cloud such as S/4HANA, BTP and Joule
• A flexible and supportive work environment including the ability to work from anywhere in Australia or New Zealand
• Competitive remuneration and benefits including novated lease, birthday leave, salary packaging, wellbeing programme, additional purchased leave, and company-provided laptop
• Comprehensive SAP training and certifications
• Join a renowned organisation delivering projects to some of APAC's leading enterprises

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees