Senior Salesforce Developer

Fidelity Investments • Merrimack, NH

19h • Hybrid

About The Position

The Role Do you want to be part of Fidelity Investments Asset Management team that provides a wide range of investment management support services: asset servicing functions including proxy research, information and data services, pricing, cash management, accounting, integrated solutions, relationship management, and Analyst global product services? Our diverse businesses and independence give us insight into the entire market and the stability needed to think and act for the long term as we deliver value to you. We are looking for a Senior Salesforce Developer who will be an integral member of the team. You will work across the entire team to support team tools, reporting, administration, communication, and execution of cross-team projects. To be effective in the role, you will partner closely with members across the team to expand its use of Salesforce across its business and integrate multiple data sources to support the expansion. You will focus on developing a deeper understanding of our goals and challenges and be responsible for partnering with direct management on the design and delivery of the end-to-end solutions. You will also contribute to the communication of installs, process and procedure documents, testing documentation, and potentially collaborate with enterprise Salesforce contacts and other developers for Salesforce across the firm. Within the Relationship Management and Business Enablement Team, you will report to the Principal Salesforce Engineer. The Value You Deliver: Engaging Salesforce solutions using standard configuration capabilities as well as custom solutions using Lightning components, Apex and VisualForce for desktop and mobile. Collaborative working relationships with the Business and a global Agile team of architects, analysts and developers using Scrum. Input into overall technical architecture and change management processes. Simplifying and streamlining existing Business Processes Creating improved experience for FFIO Relationship Management team in day-to-day work. The Expertise and Skills You Bring To be successful in this role, you will have experience working within a large organization, being entrepreneurial and innovative, and building new relationships and partnerships. The Team Fidelity Fund & Investment Operations (FFIO) is a division of Fidelity’s Asset Management team. The Relationship Management and Business Enablement team provides relationship and service management for 29 internal Fidelity business partners and 5 external custodian banks that are servicing Fidelity fund assets. The team plays a critical role in the overall FFIO operating model of working with Operations and Product teams to deliver key priorities and provide great customer experience for all FFIO services. COMPANY OVERVIEW: At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. BUSINESS OVERVIEW: Fidelity Investments is a leading provider of investment management, retirement planning, portfolio guidance, brokerage, benefits outsourcing and other financial products and services. We help over ~40 million people feel more confident in their most important financial goals, manage employee benefit programs for nearly 23,000 businesses, and support more than 3,600 advisory firms with innovative investment and technology solutions to grow their businesses. Certifications: Category: Investment Operations Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation please contact the following: For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to [email protected], or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland: Contact [email protected] For roles based in Germany: Contact [email protected] Fidelity Privacy Policy

Requirements

• Bachelor’s or post-primary degree in a Technology-related discipline
• 4+ years’ experience working in IT enabled change
• Proven success developing and managing relationships and partnerships internally with other business units in a complex organization
• Strong team orientation
• Experience partnering on cross-functional project teams to achieve a desired outcome
• Willingness to learn, natural curiosity and a passion for improving day-to-day experience of both associates and customers
• Ability to cultivate collaborative relationships and form effective working partnerships
• Excellent verbal and written skills with proven ability to champion recommendations and influence decisions at all levels of management
• Commitment to hitting deadlines and strong aptitude for prioritization and time management
• Experience defining the scope and issues for research/analytic initiatives, developing, and executing project plans and managing multiple tasks simultaneously
• Strong analytical, engineering, problem solving, and organizational skills.
• Strong experience of IT enabled business change using low/no code solutions
• Solid understanding of Solution design and development concepts

Nice To Haves

• Salesforce Platform Developer or Salesforce Administrator certification preferred
• Experience developing and implementing strategy designed to effect a change in behavior across a large organization preferred
• Programming skills would be beneficial (HTML5, VB.net, SQL, JavaScript, Python, R, Tableau)

Responsibilities

• Engaging Salesforce solutions using standard configuration capabilities as well as custom solutions using Lightning components, Apex and VisualForce for desktop and mobile.
• Collaborative working relationships with the Business and a global Agile team of architects, analysts and developers using Scrum.
• Input into overall technical architecture and change management processes.
• Simplifying and streamlining existing Business Processes
• Creating improved experience for FFIO Relationship Management team in day-to-day work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level